From my experience with Epson support re this problem with a WF4740, they don't know much period. Follow the script - must be your wi-fi - after telling her several times the machine I was calling about is connected via USB. When it got to her go home time . . . she declared the problem fixed - which it ain't. People keep describing this as a Win 11 problem, but I have it with a Win 10 connected via wi-fi (this machine not discussed with Epson) AND a Win 11 machine connected with USB.
I guess I'll try getting my hands on a different printer to see if it solves my problem.