GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

Anonymous
2024-04-03T21:57:00+00:00

My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!

End.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

662 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-05-01T02:27:35+00:00

    This is a recent occurrence with my work pc / printer. Guessing the last 3 weeks or so. Possibly related to a windows update? I do refrain from printer system updates allowing for ink cartridge options. Today I deleted "HP Smart" suggested by various other post as a possible solution. I also have an Epson WF-7840 at my home running on W10 and yet to encounter the printer message. Fingers crossed the HP Smart removal solves my problem. I'll reply with additional post / updates how things continue to play out.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-04-30T18:27:35+00:00

    Join the club, Louis. I thought it was a Windows 11 issue so you have confirmed it has existed for more than a year.

    I still maintain that Windows has failed to release a printer to its idle state after printing is finished. The printer keeps waiting for some notification. The scanner bit is confusing because that message comes even if you haven't done any scanning.

    On my Epson, there is a check mark display on the printer when a job is done. I tried simply clicking on that to see if the printer is released but no such luck. I have to turn the printer off completely if there is more than about 10 minutes between print jobs. Then no error appears. Even if the error doesn't print but I leave the printer on for 10 mins or so and turn it off, THEN the error message prints.

    The silence from Microsoft is deafening...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-04-30T18:09:17+00:00

    I'm having the issues, still using W10, Epson WF-7720

    Louis

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-04-30T11:31:59+00:00

    I upgraded my firmware and that's when my

    problem started.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-04-30T11:27:15+00:00

    I did not upgrade to windows 11 and Mine is doing it.

    Was this answer helpful?

    0 comments