GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

Anonymous
2024-04-03T21:57:00+00:00

My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!

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Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-04-09T22:02:51+00:00

    I followed these steps but I had to choose Epson in task library instead of HP since my scanner connected by USB is Epson. Super helpful. So glad I was able to figure this out. Just started happening in 2024 and it was really annoying.

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  2. Anonymous
    2024-04-09T10:06:18+00:00

    Have same with Lexmark printer. Started after Windows 11 installed. It stopped a while ago at an upgrade BUT is now

    back as bad as ever since the more recent windows upgrades. Needs Microsoft action especially as we are all told to

    avoid waste of paper for the planet. For that reason alone Microsoft should take responsibility and fix this issue. Paul

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  3. Anonymous
    2024-04-09T01:11:30+00:00

    From MadMike2.

    Hi all,

    Finally got rid of the problem after about 6 months of trying. Reading most of the responses I got rid of:

    • HP Smart some time ago (but still got the problem but think it was part of the problem)
    • HP Print Scan Doctor today and solved the problem.

    I'm still on Windows 10. HP Print Scan Doctor doesn't appear under the "Apps and Features/Remove Program" list in System settings. I had to search for it.

    I found it under C:\Program Files\HPPrintScanDoctor.

    Rather than delete the folder altogether I renamed the following executable files as follows:

    HPPrinterHealthMonitor.exe to TEMP HPPrinterHealthMonitor.exe

    HPPrintScanDoctorDeploymentMgr.exe to TEMP HPPrintScanDoctorDeploymentMgr.exe

    HPPrintScanDoctorService.exe to TEMP HPPrintScanDoctorService.exe

    HPSUPD-Win32Exe.exe to TEMP HPSUPD-Win32Exe.exe

    That's certainly done the trick for me. Hope it's some use to everybody else.

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  4. Anonymous
    2024-04-08T21:13:59+00:00

    Thanks, DanielPratt1 !! LOL! I was scrolling back through trying to find your original post and was about to just type it in . You are a genius. Make sure your significant other is aware of this! :)

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  5. Anonymous
    2024-04-08T21:02:03+00:00

    I've noticed this thread is getting active again, so I'll repost the solution that ended the suffering of my 2 users back in early February...

    I was able to solve this for 2 of my users with USB connected Brother printers by going into Task Scheduler, Expanding out Task Scheduler Library > HP > HP Print Scan Doctor, and changing "Print Health Monitor" and "Print Health Monitor Logon" to Disable.

    These computers do not have HP printers, are not HP computers, and should in no way have had this HP software, but disabling it resolved the issue of the 1 page error printing.

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