how to remove the device on phone link? It only shows me the disable/enable button.

Anonymous
2024-04-11T14:54:53+00:00

hi guys, how to remove the device on phone link? It only shows me the disable/enable button. thank you.

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-04-22T23:52:06+00:00

    Same here. Not sure why a "delete device" button is not available.

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  2. Anonymous
    2025-03-13T14:26:28+00:00

    That article is junk, they don't even know wth is going on. I have no option in Bluetooth settings to remove my old phone and I already had gone into my MS account online, the old phone is not even there, not even my new phone is there under Devices in the MS online account profile, neither ever were in there under Devices from just using them with Phone Link. Delete you post.

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  3. Anonymous
    2025-03-10T16:02:27+00:00

    Same issue here. Useless app.

    Found some help in this thread, about halfway down. https://answers.microsoft.com/en-us/windows/forum/all/remove-old-device-from-phone-link/0d9dec8f-d049-432a-8865-95beca10290b?page=2

    I wasn't actually able to remove my duplicate device, but I was able to get it reconnected.

    Essentially removed Phone Link and Cross Device Services from the PC with Powershell and CMD prompts, deleted associated folders, removed devices... it was a pain in the ****, but eventually worked.

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  5. John Jefferson Doyon 87,500 Reputation points Independent Advisor
    2024-04-13T06:13:49+00:00

    Hi Adrian, I noticed that you mark my first response as not helpful.

    Do you have any further questions or concerns? Have you tried switching to a personal Microsoft account? Does the issue persist there?

    Let me know how it goes.

    John J.D.

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