Windows 11 two accounts sign in issue

Anonymous
2024-04-20T17:41:56+00:00

I am using Windows 11 Home.

Whenever I start/restart my computer there are two login shown, both with the same name. I believe one is a local account (generic icon), the other has my icon I assigned to my Microsoft account. I have recently changed my email address and updated the address on my Microsoft account.

Every time I start/restart the computer it defaults to the generic icon with my old email as the user name and asks for a password. I have tried entering my password and it says that the user name or password is incorrect. I also tried correcting the email to my new email, enter my Microsoft password but it still says that is incorrect. I then have to click the login with my assigned icon and enter my PIN.

Today I checked my Microsoft account and removed the old email from recovery but the problem continues.

Is there a way to remove this generic account? Or have it be the same as my Microsoft account? I just want to type in my PIN.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2025-03-20T13:29:52+00:00

    I tried all the suggestions on this stream and none of them worked. I decided to live with the issue, then last week my windows updated and it's gone!

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  2. Anonymous
    2025-03-23T22:33:13+00:00

    this is what worked for me, result, thanks, for me it started when i put pc to sleep and then woke it up, wont be an issue in the future,

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  3. Anonymous
    2025-03-24T13:09:59+00:00

    I recently posted that the issue stopped when I got a Win update, but the next time I restarted, I was back. So there is no realistic solution.

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  4. Anonymous
    2025-04-07T08:36:53+00:00

    Matthew,

    I would like to see your possible solution.

    Thanks

    David

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  5. Anonymous
    2025-05-04T12:17:02+00:00

    In my case, the login suddenly changed from local to Microsoft account login. Even though my wifi is on, and showing "connected", I couldn't login using my Microsoft account. The error says "it looks like you are not connected to the internet...".

    So, I can't login to access windows settings to implement your suggested solution.

    Is there a way to solve this?

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