Windows 11 two accounts sign in issue

Hi Meyata,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

It sounds like you're experiencing a common issue where your Windows 11 system is showing both a local account and a linked Microsoft account at the sign-in screen. To resolve this, you can either remove the local account or merge it with your Microsoft account. Here's how you can do both:

To Remove the Local Account:

1. Open Settings.
2. Click on Accounts.
3. Click the Other users page on the right side.
4. Select the local account (the one with the generic icon) and click the Remove button.
5. Click the Delete account and data button to confirm.

To Merge the Local Account with Your Microsoft Account:

1. Open Settings on Windows 11.
2. Click on Accounts.
3. Click the Your Info page on the right side.
4. Under the “Account settings” section, click the Sign in with a Microsoft account instead option for the Local account setting.
5. Confirm your Microsoft account email address and password.
6. Confirm the local account password (if applicable).
7. Follow the prompts to complete the merge.

After completing these steps, you should be able to sign in directly with your Microsoft account using your PIN. Remember to back up any important data before removing any accounts to prevent data loss.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

Same issue here, but there is no Other User existing in my Accounts>Other Users

I have no/no other user. My Windows 11 sign in screen shows my name twice -- one with a notice of an "invalid password" and a request to "please try again." The other is with a PIN, which I can enter and move to the desktop screen. I refuse to be continue playing these stupid games with MS about these Mickey Mouse security idiocies. Why do I have to do anything to be able access my desktop screen at all. Before Windows !! I was able do this without having to enter a PIN or password or anything. HOW DO I REMOVE THE DUPLICATIVE NAME FROM WINDOWS SIGN IN SCREEN WITH THE 'INVALID PASSWORD" NOTICE? AGAIN, I REPEAT THERE ARE NO OTHER USERS, THERE ARE NO OTHER ACCOUNTS, WORK, SCHOOL, OR OTHERWISE. WHAT GIVES HERE?

Same thing is happening to me!! Frustrating!!

it happened mostly after change system product name/ user account name... after change back to old user name it went back normal...i think it is a bug