Windows 11 two accounts sign in issue

Anonymous
2024-04-20T17:41:56+00:00

I am using Windows 11 Home.

Whenever I start/restart my computer there are two login shown, both with the same name. I believe one is a local account (generic icon), the other has my icon I assigned to my Microsoft account. I have recently changed my email address and updated the address on my Microsoft account.

Every time I start/restart the computer it defaults to the generic icon with my old email as the user name and asks for a password. I have tried entering my password and it says that the user name or password is incorrect. I also tried correcting the email to my new email, enter my Microsoft password but it still says that is incorrect. I then have to click the login with my assigned icon and enter my PIN.

Today I checked my Microsoft account and removed the old email from recovery but the problem continues.

Is there a way to remove this generic account? Or have it be the same as my Microsoft account? I just want to type in my PIN.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-12-11T09:47:08+00:00

    I've spent hours trying to fix this, and I've finally succeeded. When you disable the need for a password in Netplwiz, that's your Microsoft account password you need to enter, not the password you're using to log in to your Windows session. Now my computer just starts right away on my main account. Hope this helps someone.

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  2. Anonymous
    2024-12-11T06:42:57+00:00

    What is the solution? It happened to me too.

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  3. EmilyS_726 29,800 Reputation points Volunteer Moderator
    2024-12-05T04:34:02+00:00

    For those having this same issue. This is due to auto sign in is configured wrong.

    First, go to Settings > Accounts > Sign in options, scroll down to mid page, Make sure "For improved security, only allow Windows Hello Sign-in for Microsoft accounts on this device (Recommended). " is turned OFF.

    1. Type netplwiz in the search on the taskbar and press enter, select your user, if the "user must enter a username and password to use this computer" box is NOT checked, please check it , click Apply.

    Restar the computer. Problem should be solved.

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    10+ people found this answer helpful.
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  4. Anonymous
    2024-12-04T22:43:45+00:00

    Same. Why is Microsoft turning out **** they we have to deal with and figure out how to fix on our own?

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