PC not detecting any new output device

Anonymous
2024-04-28T11:48:54+00:00

My pc doesn't detect any new output device outside my monitor's audio. I constantly have in the device manager two high definition audio controllers, one is working fine, the other one can't start(i don't know if that's the issue). The headphones for sure aren't the issue since they're working everywhere else. I tried to fix by manually downloading realtek audio drivers of my mobo from the manufacturer and format the pc completely with a fresh windows install but nothing fixed. I didn't do any updates and I don't have any new update to do, so I really don't know what the issue could be.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-04-28T18:01:13+00:00

    Thank you.

    Can you go back to Device Manager > Video, audio and game controller. uninstall any of the Realtek audio related item.

    If restarting t he computer doesn't help, go to this Intel page: https://www.intel.com/content/www/us/en/downloa...

    Run the auto detect, and see if it recommends the Realtek audio to install. If so, install it and see if it makes any difference.

    done already yesterday, got nothing from it

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  2. EmilyS726 269.5K Reputation points Independent Advisor
    2024-04-28T17:31:07+00:00

    Thank you.

    Can you go back to Device Manager > Video, audio and game controller. uninstall any of the Realtek audio related item.

    If restarting t he computer doesn't help, go to this Intel page: https://www.intel.com/content/www/us/en/downloa...

    Run the auto detect, and see if it recommends the Realtek audio to install. If so, install it and see if it makes any difference.

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  3. Anonymous
    2024-04-28T17:24:31+00:00

    Can you please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.

    here it is

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  4. EmilyS726 269.5K Reputation points Independent Advisor
    2024-04-28T17:08:18+00:00

    Can you please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.

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  5. Anonymous
    2024-04-28T17:03:39+00:00

    Thank you for the clarification. Then it has nothing to do with GPU and monitor.

    When you went to your mobo website to download the realtek driver, also download chipset driver and BIOS.. go ahead and install them and override what you have installed. See if that makes any difference.

    Done. Nothing happened. Might the issue be the fact that I have into device manager a high definition audio controller not working?

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