Unable to install Windows 11 Update Version 23H2 (KB5036980)

Anonymous
2024-05-06T02:20:28+00:00

I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-12-12T14:32:23+00:00

    Good day, as I stated im my foot note:
    "a Paying Microsoft customer!!"

    Why should I (we) go along with all this, it is a Microsoft product! so why dont they write a "sub-program" what we can exucute and fix this problem.

    Please, very please: someone at the Microsoft facility give us an answer to solve this problem.....................

    Looking forward to hear for you (Microsoft).

    Thank you,

    Best Regards,

    Will

    "a Paying Microsoft customer!!"

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  2. Anonymous
    2024-12-11T23:41:55+00:00

    I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

    I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

    Same here, I have been trying for days!!!!

    Windows 11, version 23H2 Install error - 0x8007025d

    Thank you,

    Will

    "a Paying Microsoft customer!!"

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  3. Anonymous
    2024-10-08T14:55:32+00:00

    When it shows the infected files while running, it's to let you know that you have infected/corrupted files. The reason for the scan is to delete the infected files. That's why there are no infected files when it ends.

    But this is not an easy fix for some. I would suggest direct MS support. Call them. Let them see what you are seeing, and they have the research to repair the update process. I am wondering though, if you have the latest .NET Framework update. If you have, uninstall it and install an earlier version. Sometimes that firmware, or whatever it is, has a dynamic effect on installing anything in Windows OS's.

    That said, it is time to involve MS. It's their baby and they show know how to raise it, to keep it from being the beast it at times turns out to be. My company is starting to roll out 11 on all of our 10 PC's. It was supposed to be last Friday, but they called it off. And it may be because they are seeing the same issues you guys are seeing. We'll see...

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  4. Anonymous
    2024-09-30T00:36:22+00:00

    Seriously?

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  5. Anonymous
    2024-09-29T23:21:38+00:00

    iAl momento non siamo in grado di completare la tua richiesta. Ad alcuni utenti, entità e località è vietato l'utilizzo di questo servizio. Per questo motivo, l'utilizzo di tecnologie anonime o di localizzazione per la connessione a questo servizio non è generalmente consentito. Se ritieni di aver riscontrato questo problema per errore, riprova. Se il problema persiste, è possibile contattare il supporto tecnico Microsoft - Pagina Contattaciper assistenza. Fare riferimento al codice messaggio 715-123130 e 409a3322-3ec3-458c-b62f-37d794ed8ace.

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