This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.
I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.
My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.
This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For those experiencing the same issue of having no audio from their USB audio interface after installing Win 11 24H2, I had to contact MS to get the issue resolved. The tech went through a slew of drivers, updating some, to no avail. But finally he reinstalled my latest Focusrite Scarlett 2i4 driver again and, voila, Win 11 then recognized the interface in its sound panel and I could then use it again with Pro Tools.
I have tried uninstalling and reinstalling my driver and I still end up with dropouts and no audio until I reboot an application. This has now happened in Chrome, Reaper, and Zoom. I've adjusted settings multiple times to no avail
Reinstalled driver, deleted drivers from pc, made a clean install of 24h2 and issue still persist with my bose companion 5
Hello
I tried a Windows 11 24h2 clean install on a new SSD.
Unfortunately the same problem again.
USB Camera ok, USB Micro doesn't work. Windows 11 23h2 works without any problem.
Access from audio recorder is displayed in security app
Have exactly the same problem with same Bose Companion 5 speaker setup as mentioned by Ash after installing Windows 11 24H2 Build 26100.2161.
After a couple of minutes without any sound, the speakers are turned off.
This was working fine pre 24H2 update so it has definitely got to do with that, moreover since this problem exists with a lot of people as present in this thread.
Please fix this, since it is very frustrating to have to turn on speakers again and again and again....