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I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.
I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.
My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.
This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Jean Nicolas,
Perhaps helpful;
I discovered that you can return to 23H2 within 10 days after installation of 24H2
See Start, Windows Update -> Advanced options -> Extra options /recover Downgrade.
It solved my problems for the moment.
Regards,
Ruud.
Having the same issue. USB speakers (Bose Companion 5) turn off after about 2 minutes of no audio. I have to manually turn them back on. Worked fine before the 24H2 update. Incredibly frustrating having to constantly turn speakers on. Need a fix for this.
I installed the Windows 11 24H2 update yesterday and not only did it screw up my PC audio (I had to reset to the speakers setting to get PC sound back), but it also killed my Focusrite Scarlett 2i4 USB interface altogether. I tried reinstalling the Focusrite driver and its USB driver, but Windows still doesn't recognize the device in the sound panel and I get no activity lights on the 2i4 when Windows comes up like I used to see. So now I'm completely dead in the water for doing any work with my Pro Tools software. Does anyone have a fix for this?
I have the same problem. the previous version had worked very well but since the new update, i can't use my usb-speakers anymore. its annoying
our whole team are experiencing this issue also, for us seems to be no audio after wake from sleep, we need to reboot to start audio again.
