Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-03-24T02:05:40+00:00

    Just updated and sound continues working on my Bose Companion 5. Thanks for the info!

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  2. Anonymous
    2025-04-11T17:43:37+00:00

    Confirmed working.

    I did exactly the same, gointo Device Manager, uninstall the Bose USB speakers, restart.

    The green light kept being green evern since, as it used to be. Thanks!

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  3. Anonymous
    2025-04-11T19:08:48+00:00

    glad it worked

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