Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-02-05T16:06:28+00:00

    I swapped my webcam today and now use an model with 4k and USB3.0, because the old webcam was USB2.0 and I think it's a problem with USB2.0 Now it works fine without any other changes

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  2. Anonymous
    2025-02-11T22:16:36+00:00

    Still an issue after installing KB5051987

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  3. Anonymous
    2025-02-12T14:24:56+00:00

    USB speakers (Bose Companion 5) are still turning off after latest update.

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  4. Anonymous
    2025-02-15T12:28:52+00:00

    Same here...

    USB speakers (Bose Companion 5) are still turning off after latest update.

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  5. Anonymous
    2025-02-15T14:04:30+00:00

    I don't know if this will help anyone. Here is how I solved the same problem, I have 2 lexicon alphas,

    1. I downloaded the latest driver for those units and saved it so if i need it again i have it. run it!!

    2 ) in the device manager i unstalled all and any of the devices assoicated with the alphas,

     there were 2 unknown devices which i unstalled. check everywhere in the device manager!
    1. shut down and the computer will reinstall your units

    Since then my interfaces have not turned off and working fine!

    Hope this helps someone.

    Please be careful and consult someone if you don't know how to do this.

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