Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-01-04T10:38:14+00:00

    Not sure whether this is exactly the same thing...

    Since I did a full reinstall of my desktop to Win11 24H2, my USB DAC (Audioengine D3) goes to sleep after 20-25sec of silence, but turns on again after roughly 5sec of audio. I don't need to reboot.

    I hear a 'click' in my PC case when USB goes off & on. Like the sound of a relay or something.

    Hope to see a fix for it soon, cause it's annoying!

    A fix is coming, it will be tested in the newest insider Preview

    https://blogs.windows.com/windows-insider/2024/12/04/announcing-windows-11-insider-preview-build-27758-canary-channel/

    Image Meanwhile you could temp. fix the Problem with this tool: https://veg.by/en/projects/soundkeeper/ (unhearable sound so your sound device will not go to sleep. (but also not your Computer)

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  2. Anonymous
    2025-02-04T10:16:25+00:00

    Been having this problem for several days now ever since 24H2 installed itself on 30th Jan.

    KB5050094 does NOT fix this issue.

    Still happening with Rode Ai-1 and Rode Podcaster Mic too.

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  3. Anonymous
    2025-02-04T11:06:14+00:00

    Here what fixed was going to Developer Preview, here it seems that this issue has stopped. 2 days already without the issue.

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  4. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2025-02-04T13:54:54+00:00

    Happy to hear the audio issue has fixed

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  5. Anonymous
    2025-02-04T16:20:27+00:00

    Same here, problem still occurs with my Bose Companion speakers even after KB5050094 update.

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