Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-12-09T18:55:14+00:00

    I have the same question here, PreSonus AudioBox USB96, it seems all my friends which different Audio Interfaces are also facing this issue.

    I don't get when developers breaks things that were working flawlessly before, they should really pay attention on what they're doing.

    Such a shame.

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  2. Anonymous
    2024-12-09T19:19:53+00:00

    A fix is coming, it will be tested in the newest insider Preview

    https://blogs.windows.com/windows-insider/2024/12/04/announcing-windows-11-insider-preview-build-27758-canary-channel/

    Image Meanwhile you could temp. fix the Problem with this tool: https://veg.by/en/projects/soundkeeper/ (unhearable sound so your sound device will not go to sleep. (but also not your Computer)

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  3. Anonymous
    2024-12-09T19:51:05+00:00

    Thanks for the answer, but I'm not into Insider Program, can you share an estimated time to deliver for the update fix on stable version?

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  4. Anonymous
    2024-12-09T19:57:32+00:00

    Sorry, I don't know any more than what is written in the Microsoft post.

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  5. Anonymous
    2024-12-09T20:12:30+00:00

    Thanks Peter.

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