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I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.
I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.
My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.
This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Hi Ash,
I'm Sumit, here to answer your query at the Microsoft Community.
With preview updates, issues like these can arise.
While this is not a solution, could you please add feedback on the issue as well so that engineers can investigate the problem. Complete steps here:
https://aka.ms/WindowsFeedbackApp
How to add Feedback in the Feedback Hub and share the link of the Feedback
https://answers.microsoft.com/en-us/insider/for...
If you share with me I will relay it with the team.
HI Sumit,
Do we have a solution for above issue or this is known issue in 24H2?
You are using Windows insider preview, so there might be some bugs in that version, so you should write about these issues using feedback application
Hello. I'm having the same issue, when there's no audio playing I hear my headphone just disconnecting. I'm using an usb headphone, is there any solution to that? I have already used 24h2 like 2 months ago and had the same issue, so reverted back to 23H2, and right now I've got the update in the updates fully ready.
Any updates on this? We need a fix for this one, it's literally unusable right now with usb devices.
