Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-02-12T14:24:56+00:00

    USB speakers (Bose Companion 5) are still turning off after latest update.

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  2. Anonymous
    2025-02-11T22:16:36+00:00

    Still an issue after installing KB5051987

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  3. Anonymous
    2025-02-05T16:06:28+00:00

    I swapped my webcam today and now use an model with 4k and USB3.0, because the old webcam was USB2.0 and I think it's a problem with USB2.0 Now it works fine without any other changes

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  4. Anonymous
    2025-02-04T16:20:27+00:00

    Same here, problem still occurs with my Bose Companion speakers even after KB5050094 update.

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  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2025-02-04T13:54:54+00:00

    Happy to hear the audio issue has fixed

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