Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-03-10T15:10:41+00:00

    Yup, same here. Not fixed at all. In fact, it has gotten worse. I turn on my laptop, and the speakers work fine, then all of a sudden, they decide to stop and I get an error message "USB device not recognized" which is strange because they were just working?

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  2. Anonymous
    2025-03-05T22:11:15+00:00

    So, KB5052093 (preview) was supposed to fix the issue:

    • Fixed: A USB audio device might stop working after your PC is idle for a short time.

    But absolutely hasn't for me. Still getting the same symptoms.

    Nice work MS...

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  3. Anonymous
    2025-03-05T15:36:06+00:00

    i got my lexicons to work

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  4. Anonymous
    2025-03-05T15:28:04+00:00

    I confirm Bose Companion 5 USB speakers still keep going to sleep after KB5052093 update. Wow it is certainly taking Microsoft a long time to resolve this issue.

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  5. Anonymous
    2025-03-05T11:48:36+00:00

    Damn, how do I stop receiving notifications about this post in my email? I already unsubscribed and keep receiving it, it's so annoying.

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