Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-11-05T19:21:20+00:00

    our whole team are experiencing this issue also, for us seems to be no audio after wake from sleep, we need to reboot to start audio again.

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  2. Anonymous
    2024-10-22T17:35:30+00:00

    Hi Jean Nicolas,

    Perhaps helpful;

    I discovered that you can return to 23H2 within 10 days after installation of 24H2

    See Start, Windows Update -> Advanced options -> Extra options /recover Downgrade.

    It solved my problems for the moment.

    Regards,

    Ruud.

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  4. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2024-06-10T16:00:35+00:00

    You are using Windows insider preview, so there might be some bugs in that version, so you should write about these issues using feedback application

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  5. SD - IA 179.3K Reputation points Independent Advisor
    2024-06-01T15:53:50+00:00

    Hi Ash,

    I'm Sumit, here to answer your query at the Microsoft Community.

    With preview updates, issues like these can arise.

    While this is not a solution, could you please add feedback on the issue as well so that engineers can investigate the problem. Complete steps here:

    https://aka.ms/WindowsFeedbackApp

    How to add Feedback in the Feedback Hub and share the link of the Feedback

    https://answers.microsoft.com/en-us/insider/for...

    If you share with me I will relay it with the team.

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