This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
* * Mod note on March 13, 2025.
Brought here by a search? Two posts in this thread, both on page 5 may be helpful. The post by neilpzz and the post by criggs. The thread is locked because it's not at all likely that another helpful post will appear.
In an attempt to remain cordial. Could someone please point me in the direction of an actual working support number, that will have an actual human on the other end. I need to be able to speak to someone for the help I need because it’s a complicated issue I don’t exactly know how to explain, and poorly constructed drop down windows unfortunately have not helped aid in my quest for a solution in any way, shape, or form, for the past two hours…. And that’s just the time I’ve spent trying to find out how to actually speak to someone for help…. So can I please get some assistance in this department so I can fix this computer, and continue my work.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I do not think you are using the word "directly" properly. Answering in this way is hypocritical. Someone who cares? Would not have wasted my time answering at all. If you cannot answer a question with honesty - "directly" is not honest here - do not answer at all.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Sorry I can't answer that. All I can tell you is that the Get Help route is the only way to contact MS support directly.
If it's the app try the same on their webpage Contact Us - Microsoft Support
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
My partners account has been highjacked, all her accounts were compromised usinh her outook/ Hotmail email address and they changed her password, mobile number and subsequently her attempts to log in left the account locked. This hacking and breech has led to further fraud in other accounts such as PayPal, Sky and card accounts. In all cases we have managed to speak to someone to rectify the action and change the email details so correspondence can be made and accounts protected. The guidance from Microsoft to unlock any hacked accounts involves access to the account and verification sent to linked email accounts, which we have no access to as they have been locked. Hence why we are now at loggerheads and left with this being the only forum to ask for help. I am aware that many organisations suffer such attacks. But a quick search on this and other forums also shows we are not alone in being frustrated with, with no recovery contingency in place with hacked the Microsoft / Outlook / Hotmail accounts
