Realtek audio Windows 11

Anonymous
2024-07-08T20:00:26+00:00

speaker tested on laptop, speaker functional,

speaker tested on desktop, distorted scrambled sounds when volume increased without audio file played.

headset tested on front port of desktop, distorted sounds

headset tested on laptop, functional.

youtube music audio file tested on desktop with speaker: speaker does not produce music, only distorted sounds unrelated to music file playing

distorted sounds are similar to static sounds

Driver provider: Realtek Semiconductor Corp.

updated Realtek HD Universal Driver installed. 6.0.9629.1, 2024-01-29 from MSI website https://www.msi.com/Motherboard/Z490-A-PRO/support#driver

Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_14629C75&REV_1003\4&34acfa26&0&0001 had a problem starting.

Driver Name: oem52.inf

Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

Service: IntcAzAudAddService

Lower Filters: 

Upper Filters: 

Problem: 0x0

Problem Status: 0xC00000E5

motherboard: MSI Z490 A PRO, updated bios

os: updated windows 11

last known working audio: with windows 10, last year, desktop was not used for many months.

device manager>realtek properties>events

event record during 10/2023 when audio functioned and pc last used.

driver was Driver Version: 6.0.9585.1

Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_14629C75&REV_1003\4&34acfa26&0&0001 was started.

Driver Name: oem34.inf

Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

Service: IntcAzAudAddService

Lower Filters:

Upper Filters:

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
2024-08-19T06:44:49+00:00

IntcAzAudAddService is not started means check in service.msc application, make audio related services startup type to automatic.

Also check this service IntcAzAudAddService is started, make start up type as automatic

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  1. Igor Leyko 112.4K Reputation points Independent Advisor
    2024-07-08T23:08:41+00:00

    Hi,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Did you try to reinstall sound driver from MSI support site?

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  2. Anonymous
    2024-07-09T01:22:29+00:00

    original post edited with specifics

    updated with Realtek HD Universal Driver installed. 6.0.9629.1, 2024-01-29 from MSI website https://www.msi.com/Motherboard/Z490-A-PRO/support#driver

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  3. Igor Leyko 112.4K Reputation points Independent Advisor
    2024-07-09T01:31:05+00:00

    Please show a full list of audio output devices.

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  4. Anonymous
    2024-07-09T02:23:18+00:00

    Nvidia

    Realtek

    After connecting speaker to rear green audio output, "Speakers (Realtek R Audio)" appears in list under DELL U2419H in Device Manager, popup from notifications Realtek Audio console - Which device did you plug in? "Front speaker out" appears first within a drop down list, "ok" selected.

    Image

    Image

    Tested using previous driver dated 10/3/2023

    Same results, problem exists

    Image

    It sounds like a broken broadcast station, many static sounds.

    Realtek Audio Console installed.

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