My computer will not download the latest windows update.

Anonymous
2024-07-10T01:42:10+00:00

In my settings it says that the 2024-07 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5040442) and the 2024-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 (KB5039895) is ready to be downloaded and installed but as I proceed with the update it keeps saying there was an error and the update will not install. I have tried restarting my PC and looking in my bios to find a problem but my troubleshooting has not worked.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-07-27T01:02:58+00:00

    Try disabling your antivirus and try again.

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  2. Anonymous
    2024-07-26T19:05:58+00:00

    I am getting these errors and have no idea how to fix it... is there anything I can do?

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  3. Anonymous
    2024-07-26T10:46:04+00:00

    Donna, Great call on disabling AURA antivirus. I did this and voila' all is right again.

    Thanks

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  4. Anonymous
    2024-07-24T16:35:01+00:00

    A couple days ago an update was installed that seemed to correct the failed install issue, 2023-11 Update for Windows 11 Version 23H2 for x64-based Systems (KB4023057). All updates since have been successful.

    However, I find it a bit strange that in my update history, all records of the previous failed updates are now removed or hidden from record, so this history appears to have been lost...any idea why this isn't listed or why this needs to be covered up?

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  5. Ramesh 181.4K Reputation points Volunteer Moderator
    2024-07-24T08:10:25+00:00

    Try the offline installer.

    2024-07 Cumulative Update for Windows 11 for x64-based Systems (KB5040431) windows10.0-kb5040431-x64_0065191f94b7955de91a63365f55d8c92509b885.msu

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