i am getting this message since 2 months, and battery drains within an hour

Anonymous
2024-08-21T11:33:31+00:00

please help me out

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. DaveM121 936.1K Reputation points Independent Advisor
    2024-08-22T13:39:25+00:00

    Install the top and bottom drivers, do not install the Intel graphics drivers, then check if your battery is still draining quickly.

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  2. Anonymous
    2024-08-22T14:11:00+00:00

    i have installed 1st and 3rd drivers, i am charging battery to 100%, they will test on battery power mode

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  3. DaveM121 936.1K Reputation points Independent Advisor
    2024-08-22T14:25:06+00:00

    Okay, please let me know how you get on.

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  4. Anonymous
    2024-08-22T17:09:38+00:00

    its still the same

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  5. DaveM121 936.1K Reputation points Independent Advisor
    2024-08-22T17:15:59+00:00

    In that case, even though HP diagnostics indicate your battery is healthy, there must be a problem with the battery if it is only lasting an hour, it would be best to get your hardware tested at a PC Repair Shop.

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