i am getting this message since 2 months, and battery drains within an hour

Anonymous
2024-08-21T11:33:31+00:00

please help me out

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-08-22T08:01:47+00:00

    also check this

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  3. DaveM121 936.1K Reputation points Independent Advisor
    2024-08-22T07:49:28+00:00

    Thank you for the screenshot.

    On your Start Menu, search for the HP PC Hardware Diagnostics Tool, in that utility is a list of troubleshooters, select Power and run that diagnostics, does it find a problem with your battery?

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  4. Anonymous
    2024-08-22T07:36:07+00:00

    this is what i get

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  5. DaveM121 936.1K Reputation points Independent Advisor
    2024-08-21T12:05:54+00:00

    Hi, I am Dave, I will help you with this.

    1

    I need some information about your system, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

    2

    If you are seeing an error message on your PC, please provide a screenshot of the error.

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