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I need assistance removing multiple computers from my Link to Windows app. I have a Samsung Galaxy S23 Ultra. There are 4 computers linked to my Link to Windows app on this phone. These computers are actually previous Windows installations on my current PC. I've reinstalled Windows multiple times on this PC, and I can no longer access these previous installations to disconnect them properly. I need a way to remove these inaccessible computers from my Linked Account.
How can I remove these inaccessible computers from my Link to Windows app on my Samsung Galaxy S23 Ultra without having direct access to the previous Windows installations?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I opened a troubleshooting ticket with Microsoft. You know what them **** developers said that is by design! They **** designed so we can't remove our devices! Them BASTARDS! I am so damn sick of fixing it every couple of months! Someone else needs to make a better alternative than this **** software!
I am also waiting for a solution to this. I have an older PC that I use to train and experiment with, and have had to reinstall Windows several times. Each new installation is registered as a new machine in Link to Windows on my Cat S42. So it's not a Samsung problem.
Microsoft support asked me to sign out of the account on my phone. It didn't work.
I have deleted user data and cache on the phone, uninstalled and reinstalled several times, and all the PCs that no longer exist are still in the overview on the phone.
I've been wondering where this information is stored. It must be on one of Microsoft's servers, and I think the problem is possibly related to the fact that each Windows installation gets a unique ID number. Renaming the computer after Phone Link is connected to the mobile is fine.
The app works just fine, and I hope Microsoft finds a solution to this soon.
Ya true, and when uninstall the app and re install it this does nothing as the linked computers are tied to your account and once you log in there back. There is no where to remove them within your account also on the microsoft website. They should just let use have the option to delete them from the Phone Link App.
Same problema here
I have the same problem. It's very annoying and there is no way you can remove those computers or repeated computers that are no longer connected to the Link To Windows app
