Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-08T04:33:21+00:00

    I am also facing the same issue to sing in the copilot ai browser the can't shown the continue button

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  2. Anonymous
    2024-10-08T07:35:06+00:00

    Hello,

    Since there is no issue with your Microsoft account, it could be an issue with the Copilot application.

    I wish I could handle your problem, however, the issues on Copilot is out of reach of the response support community.

    It is more suitable for publishing on Microsoft Learn, you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

    Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

    Sincerely hope that your question will be dealt with appropriately after contact the correct department.

    Thanks for your patience and understanding.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  3. Makapu 92,285 Reputation points Volunteer Moderator
    2024-10-09T09:34:48+00:00

    This response has been automatically translated. As a result, there may be grammatical errors or strange wording.

    Please check the following thread solution.

    Why copilot didn't let me chat them? - Microsoft Community

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  4. Anonymous
    2024-10-10T14:03:35+00:00

    So, under 18s can't use Copilot now? I'm 17 and used to be able to use Copilot. Now, the same thing verify my age issue is popping up.

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  5. Anonymous
    2024-10-10T19:00:15+00:00

    I'm 17.98 years old! Does that count?

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