This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.
It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.
It just keeps me on my basic information page and not jump me back to the Copilot app.
It doesn’t have any button to continue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am over 60 years old not under 18 year olds, please let me sign in the account 😭 okay?
How can I sign my account to Microsoft Copilot?
I can't remember how to do with the Microsoft documents 📄
The best and the most beautiful thing in this world cannot be seen or even touched, they must be felt with the heart ❤️
I am over 60 years old not under 18 year olds, please let me sign in the account 😭 okay?
How can I sign my account to Microsoft Copilot?
I am over 60 years old not under 18 year olds, please let me sign in the account 😭 okay?
Now while it doesn't solve the issue a simple bypass I found was this.
When asked to verify your age, press "Sign in with another account" wait till it loads, and then delete the tab.
You have signed out of Copilot.
Go back to your search and open up Copilot again and it shall answer your question.
While not being signed in limits your use it's better than not being able to use it at all.
I hope this helps others.
same thing with me
