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Copilot sign-in issue (Age verify)
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Anonymous
Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.
It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.
It just keeps me on my basic information page and not jump me back to the Copilot app.
It doesn’t have any button to continue.
Windows for home | Windows 11 | Accounts, profiles, and login
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Anonymous
2024-10-08T07:35:06+00:00 Hello,
Since there is no issue with your Microsoft account, it could be an issue with the Copilot application.
I wish I could handle your problem, however, the issues on Copilot is out of reach of the response support community.
It is more suitable for publishing on Microsoft Learn, you can click on "Ask a question", there are experts who can provide more professional solutions in that place.
Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.
Sincerely hope that your question will be dealt with appropriately after contact the correct department.
Thanks for your patience and understanding.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist
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Anonymous
2024-10-08T04:33:21+00:00 I am also facing the same issue to sing in the copilot ai browser the can't shown the continue button
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Anonymous
2024-10-07T19:58:01+00:00 I am wondering what the age limit for an 'Adult Account' is. I am under 18, but over 13. My brother is in the same age range, but he is signed in and creating images while I'm wondering what to do. I keep verifying my age, and I keep being not able to use Copilot.
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Anonymous
2024-10-07T19:06:52+00:00 I am also over the age of 18 yet whenever I update my age it never takes me back and I am unable to use it.
Before the update It was smooth sailing but I found when I was using the program after the update before signing in it sucked. It never gave me the sources like before and kept saying every single question was general knowledge.