Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

88 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-10-11T13:56:58+00:00

    This doesn't make any sense at all!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-10-11T13:54:09+00:00

    So, I'm below 18 and have this problem too.
    I wonder what's the purpose of this change, I could use it before the update and for some reason you're now required to be above 18.
    The website doesn't even tell you to be 18+ tho. It just says to verify the age.
    I still don't get the reason to limit cool features to people above 18.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-10-11T13:16:58+00:00

    I did and it's not working

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-10-10T19:00:15+00:00

    I'm 17.98 years old! Does that count?

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-10-10T14:03:35+00:00

    So, under 18s can't use Copilot now? I'm 17 and used to be able to use Copilot. Now, the same thing verify my age issue is popping up.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments