Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

88 answers

Sort by: Most helpful
  1. Anonymous
    2024-10-16T12:35:55+00:00

    I have a surface pro 9 andi have a copilot app already on it but when i click onto it it says age verification or sign into a diffreent account so i click on age verification and put all my details into it and then i press save but i still cannot sign into copilot

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-10-16T11:43:43+00:00

    My birth date is set however, still can't sign into copilot

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-10-16T03:31:29+00:00

    Yeah that's very strange, I could use it before to; maybe there was an update to Microsoft's Privacy Policy, and there is a bug not letting you go forward with it?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-10-15T14:45:06+00:00

    Even though I am 14, I don't misuse the privileges that I received

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-10-15T14:37:38+00:00

    Exactly

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments