Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

88 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-10-17T16:32:01+00:00

    Hello,

    Since there is no issue with your Microsoft account, it could be an issue with the Copilot application.

    I wish I could handle your problem, however, the issues on Copilot is out of reach of the response support community.

    It is more suitable for publishing on Microsoft Learn, you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

    Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

    Sincerely hope that your question will be dealt with appropriately after contact the correct department.

    Thanks for your patience and understanding.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

    sir/mam , I am 17 years and this is making a lot of difficulty many i am in my schools and I am using it for study and project assignment i am having very difficulty please help.................................

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-10-17T11:57:15+00:00

    Well, that didn't work for me.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-10-17T10:34:44+00:00

    hey

    I have been facing the same issue. I did all the above steps and I'm still not able to sign in. and yes, my cc is not and adult acc . is there anything i can d to fix this issue? really need to use copilot

    a

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-10-16T20:47:56+00:00

    You don't need to be over 18. The "verify age" option never worked for me, but when I selected "Sign in with another account" it worked right away even though I selected the same account.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-10-16T15:41:13+00:00

    It's not working still

    Was this answer helpful?

    0 comments