Copilot sign-in issue (Age verify)

Anonymous
2024-10-06T08:01:32+00:00

Hello Microsoft! After the Copilot have changed the interface, I have got a problem to sign-in and use it.

It keep showing as picture below. I have click to verify my age and it link me to microsoft account page to verify.

It just keeps me on my basic information page and not jump me back to the Copilot app.

It doesn’t have any button to continue.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-22T21:08:43+00:00

    Ok, I figured how to get into guest mode, but image generation doesn't work, which is one of the main things I use it for (I am a fiction writer and I use image generation to create pictures of my characters to help me visualize them).

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  2. Anonymous
    2024-11-22T21:04:45+00:00

    Hm, this did not work for me, it just took me back to the age verification screen

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  3. Anonymous
    2024-11-15T11:44:15+00:00

    I have already edited my information, but I still can’t use it.

    FYI I’m above 18 year old now.

    The second picture below doesn’t contains my information because I covered it for my privacy

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  4. Anonymous
    2024-11-12T23:20:15+00:00

    I was having the same issue as the dude above. My age setting is set to 16 and it still doesn't work. When I checked yall's policies, it said yall consider kids as 12 and under... Tried it on my older sibling's account and my dad's account and it still didn't work. Gave the same BS as what it's showing for me rn. When I tried a friend's that was too young it js said "you're too young" or smth along those lines.

    The Continue button simply don't exist. Fix it por favor.

    And yes. My age rating is set right. I've done all the waiting one can physically do. its been 2 months alr. Acc a pain.

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  5. Anonymous
    2024-11-09T16:21:47+00:00

    My copilot is not open

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