G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous
2024-10-24T20:33:55+00:00

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-30T14:14:14+00:00

Fixed w/ KB5053656 3/27/2025.

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  1. Anonymous
    2025-01-29T17:56:29+00:00

    Just updated to 24H2 today, because I was no longer allowed to leave it idle in my Systray, same problem.

    So you've broken it Microsoft. Fix it immediately or buy all of us a headset of equal value.

    (and no, tweaking the USB power state settings doesn't help)

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  2. Anonymous
    2025-01-31T01:20:28+00:00

    I just got the little yellow dot and updated as any good little kid should and now my headset is beeping randomly. MS has always been...questionable with regard to their customer care, and this seems to have continued the trend. But never fear - AI Copilot will save the day. Just like Cortana and Clippy did.

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  3. Anonymous
    2025-01-31T18:46:05+00:00

    Apparently there was an update yesterday - Windows 11 24H2, KB5050094 - that’s supposed to fix this issue. Can anyone confirm if the update actually solved it?

    BR // Johan

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  4. Anonymous
    2025-01-31T20:13:13+00:00

    Just installed it to check, doesn't fix anything.

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