G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous
2024-10-24T20:33:55+00:00

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-30T14:14:14+00:00

Fixed w/ KB5053656 3/27/2025.

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  1. Anonymous
    2025-01-02T11:44:28+00:00

    They are not gonna answer this at all, they didnt answer even once.

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  2. Anonymous
    2025-01-02T11:46:17+00:00

    Can you update on this topic as its been more than 1 month, and its still not fixed. The 24H2 is your mistake and it has more than one known issue. Are you solving those? What status this has??? where we can escalate this as we dont have any update for almost 2 months now!

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  3. Anonymous
    2025-01-02T12:47:37+00:00

    Hey Guys! I found a fix:

    Open your Device-Manager and open the tab for USB-Controller. Open the settings of every single device and check the Energy-Control tab. Uncheck the ''Computer can turn off the device to save energy.''

    It's working fine for me now.

    Greetings.

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    3 people found this answer helpful.
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  4. Anonymous
    2025-01-03T18:12:55+00:00

    Dr. Thyn

    Seems to work for me, yes!

    Thank you very much!

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