Fixed w/ KB5053656 3/27/2025.
G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed
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Anonymous
I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.
Here is what they said:
I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.
Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:
https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/
No one has found a solution yet
regards,
Taimur Ansari
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
78 additional answers
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Anonymous
2025-01-06T23:00:50+00:00 I tried it as well, and it didn't work for me.
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Anonymous
2025-01-06T03:30:52+00:00 This doesn't work for me, I only have 2 USB controllers that allow me to uncheck the box, but the beep still occurs. I've been using the service I wrote that generates a silent wave tone to keep the headset active and that's been working for me. I've been going back and forth between Logitech asking them to fix it, after 20 e-mails, they say they won't fix it and that Microsoft has to fix it, which is the stupidest **** answer I've ever heard, because Microsoft isn't going to fix it. So we're stuck with this ****.
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Anonymous
2025-01-03T18:12:55+00:00 Dr. Thyn
Seems to work for me, yes!
Thank you very much!
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Anonymous
2025-01-02T12:47:37+00:00 Hey Guys! I found a fix:
Open your Device-Manager and open the tab for USB-Controller. Open the settings of every single device and check the Energy-Control tab. Uncheck the ''Computer can turn off the device to save energy.''
It's working fine for me now.
Greetings.