G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous
2024-10-24T20:33:55+00:00

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-30T14:14:14+00:00

Fixed w/ KB5053656 3/27/2025.

Was this answer helpful?

5 people found this answer helpful.
0 comments

78 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-01-22T17:15:05+00:00

    Just reinstalled my windows machine (which was already on the most recent version) and now I have the problem too. Which is weird, because same windows versions. Nothing is fixing it for me.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-01-12T07:42:40+00:00

    I went back to Windows 10. 24H2 brought more problems than this one for me, going back to 10 solved everything for me.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2025-01-11T11:17:52+00:00

    same problem on windows 11 pro 24H2. this is really annoying. I tried the last workaround showed here and still doesn't solve the issue. Please release a fix patch for this Microsoft

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more