G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Fixed w/ KB5053656 3/27/2025.

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78 additional answers

Anonymous

2024-11-05T00:52:06+00:00

Guys go through the conversation and answer Kyo's questions, it'll help in resolving this issue.
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Anonymous

2024-11-04T21:32:20+00:00

Same issue here. 24h2. Get the mute or unmute sound whenever a sound is played after being inactive for 30-60 seconds with no sound. If any sound is present, it works normally. Extremely annoying.
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Anonymous

2024-11-04T05:24:24+00:00

Just upgraded to Win 11 & started to have the exact same issue. Whenever I am not constantly listening to something, the smallest sound will make my headset beep (mute/unmute sound). Even if it's just a Discord notification incoming or a Youtube video starting.

I am not comfortable enough to use some workaround suggestions given on Reddit/here, which need me to uninstall important drivers or writing scripts. So a fix from Windows itself would be great! The constant beeping sound is driving me crazy after only 2 days :(
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Anonymous

2024-10-31T20:33:40+00:00

Hey Kyo,

It looks like no one has replied, so you'll just have to rely on my input. Do you have any ideas on how to proceed, knowing this is a Windows 24H2 issue only? The Redditors at least feel that is the case anyway.

regards,

Taimur Ansari.
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