Fixed w/ KB5053656 3/27/2025.
G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed
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Anonymous
I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.
Here is what they said:
I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.
Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:
https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/
No one has found a solution yet
regards,
Taimur Ansari
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
78 additional answers
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Anonymous
2024-12-06T07:40:50+00:00 I wasn't have this problem until I updated to the latest version of Windows too.
This workaround actually helped!! But by choosing a different device for the playback, something like your monitor speakers or desktop speaker (shouldn't matter since the main sound should be coming from your headset) and there won't be an echo while you talk or doing heavy breathing ;)
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Anonymous
2024-12-05T17:09:48+00:00 Happening for me too, Logitech PRO X Wireless - mute/unmute sound when not listening to anything for like 1 Minute, then this sound occures when i play anything (starting video on youtube or anything that has sound). Nothing helped me to fix this, this seems like microsoft windows update issue. Fix it!
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Anonymous
2024-11-29T07:29:26+00:00 Thanks, but that means you'll hear what you say into the microphone. Only good for those who don't use a microphone.
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Anonymous
2024-11-27T12:52:33+00:00 hey! i've been having the same issue and this seems to fix it for me at least
go to sound settings -> 'additional settings' at the bottom -> recording -> Logitech G Pro X Wireless Gaming Headset microphone -> Properties -> second tab -> check 'always listen from' and choose Logitech G Pro X Wireless Gaming Headset.
and that's it , i got the solution from reddit https://www.reddit.com/r/LogitechG/comments/1fml5oz/g\_pro\_x\_wireless\_plays\_muteunmute\_sound\_when/.
hopefully that helps :D!