G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous
2024-10-24T20:33:55+00:00

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-30T14:14:14+00:00

Fixed w/ KB5053656 3/27/2025.

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  1. Anonymous
    2024-12-31T00:28:58+00:00

    Got the same problem since 24H2.

    Why is this issue known for over 2 months and there's still no fix?

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  2. Anonymous
    2024-12-30T10:45:09+00:00

    So you are considering this as solved by messing up with changing playback devices? :D

    That doesnt make any sense. That is not FIX, that is workaround and very bad one.

    Not gonna mention, that me and my friends had to rollback 24H2 because for example Path of Exile 2 (new game released few weeks ago) has been crashing thanks to 24H2!!!

    Microsoft should fix their problem, not recommend workarounds, that should work completely fine as it is plugged to your computer. No need to setup any other device playbacks... People should be more demanding. FIX THE ISSUE!

    I agree. Windows 11 24h2 has been incredibly buggy. I've actually switched to Linux and having a perfect experience (also with the Pro X).

    If anyone else is finally fed up with this, I recommend Tuxedo OS (It's based on the LTS version of Ubuntu), it's very stable and gaming works great using Steam.

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  3. Anonymous
    2024-12-30T10:34:08+00:00

    So you are considering this as solved by messing up with changing playback devices? :D

    That doesnt make any sense. That is not FIX, that is workaround and very bad one.

    Not gonna mention, that me and my friends had to rollback 24H2 because for example Path of Exile 2 (new game released few weeks ago) has been crashing thanks to 24H2!!!

    Microsoft should fix their problem, not recommend workarounds, that should work completely fine as it is plugged to your computer. No need to setup any other device playbacks... People should be more demanding. FIX THE ISSUE!

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    1 person found this answer helpful.
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  4. Anonymous
    2024-12-30T02:56:21+00:00

    Enabling the always listen feature will not disable your microphone which will still work in games and in communication apps like Discord. Changing the playback device simply prevents you from hearing your mic feedback.

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