G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous
2024-10-24T20:33:55+00:00

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-30T14:14:14+00:00

Fixed w/ KB5053656 3/27/2025.

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  1. Anonymous
    2025-01-02T12:47:37+00:00

    Hey Guys! I found a fix:

    Open your Device-Manager and open the tab for USB-Controller. Open the settings of every single device and check the Energy-Control tab. Uncheck the ''Computer can turn off the device to save energy.''

    It's working fine for me now.

    Greetings.

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  2. Anonymous
    2024-12-14T03:49:41+00:00

    Same here, I have 2 PCs sharing a G pro X wireless using a USB KVM, one running on 23h2 doesn't have this beep sounds the one with 24h2 have this periodically 'beep' sound, I orignall thought it was my new PC's USB port having issue, now I seems knows why.

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  3. Anonymous
    2024-12-12T23:58:45+00:00

    same problem after updating to 24H2, 23H2 no problems

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  4. Anonymous
    2024-11-29T07:29:26+00:00

    Thanks, but that means you'll hear what you say into the microphone. Only good for those who don't use a microphone.

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