G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Fixed w/ KB5053656 3/27/2025.

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78 additional answers

Anonymous

2024-12-31T00:28:58+00:00

Got the same problem since 24H2.

Why is this issue known for over 2 months and there's still no fix?
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Anonymous

2024-12-30T02:56:21+00:00

Enabling the always listen feature will not disable your microphone which will still work in games and in communication apps like Discord. Changing the playback device simply prevents you from hearing your mic feedback.
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Anonymous

2024-12-26T14:02:12+00:00

They probably just don't **** care.
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Anonymous

2024-12-21T21:04:26+00:00

I just did a fresh install of 24H2, and the problem persists.
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