G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous
2024-10-24T20:33:55+00:00

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-30T14:14:14+00:00

Fixed w/ KB5053656 3/27/2025.

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  1. Anonymous
    2025-01-29T17:56:29+00:00

    Just updated to 24H2 today, because I was no longer allowed to leave it idle in my Systray, same problem.

    So you've broken it Microsoft. Fix it immediately or buy all of us a headset of equal value.

    (and no, tweaking the USB power state settings doesn't help)

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  2. Anonymous
    2025-01-22T17:15:05+00:00

    Just reinstalled my windows machine (which was already on the most recent version) and now I have the problem too. Which is weird, because same windows versions. Nothing is fixing it for me.

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  3. Anonymous
    2025-01-12T07:42:40+00:00

    I went back to Windows 10. 24H2 brought more problems than this one for me, going back to 10 solved everything for me.

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  4. Anonymous
    2025-01-02T07:07:57+00:00

    I have the exact same issue since updating to 24H2.

    Seriously... What's the status of this issue, Microsoft?

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