Win 11 Version 24H2 Update is getting an error when its at 8%

Anonymous
2024-10-19T13:07:47+00:00

Laptop - Lenovo Ideapad Gaming

Specs - Ryzen 5 6600H With Radeon Graphics, Ram - 16GB, 3050 RTX, 500 GB SSD

Been Having problems updating to the new version (24H2) would help if u could figure out what could be the underlying cause.

If u cannot see the screenshot, heres the breif description of the error msg :

This PC doesnt currently meet the win 11 requirements

Heres Why:

We couldnt update system reserved partition

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-01-06T17:05:42+00:00

    Do you still have the backup (C:\Lenovo\BIOS\Selfhealing.fd)? If not, you can contact Lenovo to obtain the file.

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  2. Anonymous
    2025-01-06T17:05:13+00:00

    Why is SelfHealing.fd a 0-byte file?

    * * *

    05-Jan-25 20:55 0 SelfHealing.fd

    * * *

    What was the output when you ran the move/copy command?

    Your 1st dir.txt shows, it's a 33 MB file.

    * * *

    20-May-24 16:12 33,554,432 SelfHealing.fd

    * * *

    Do you still have the backup?

    I do not, unfortunately. I can't remember exactly the output either. Can I fix this?

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  3. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-01-06T04:23:21+00:00

    Why is SelfHealing.fd a 0-byte file?

    * * *

    05-Jan-25 20:55 0 SelfHealing.fd

    * * *

    What was the output when you ran the move/copy command?

    Your 1st dir.txt shows, it's a 33 MB file.

    * * *

    20-May-24 16:12 33,554,432 SelfHealing.fd

    * * *

    Do you still have the backup?

    Was this answer helpful?

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  4. Anonymous
    2025-01-05T21:24:19+00:00

    I want to see the output of those commands. Or post the dir listing.

    Volume in drive Y has no label.

    Volume Serial Number is BA40-0A9C

    Directory of Y:\

    05-Jan-25 20:55 EFI

    20-May-24 17:53 System Volume Information

               0 File(s)              0 bytes

    Directory of Y:\EFI

    20-May-24 17:50 .

    20-May-24 17:50 ..

    22-Dec-24 19:29 Microsoft

    20-May-24 17:52 Boot

    05-Jan-25 20:55 Lenovo

    20-May-24 16:07 Insyde

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft

    20-May-24 17:50 .

    20-May-24 17:50 ..

    22-Dec-24 19:29 Boot

    20-May-24 17:52 Recovery

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot

    20-May-24 17:50 .

    20-May-24 17:50 ..

    05-Jan-25 20:55 53,248 BCD

    20-May-24 17:50 65,536 BCD.LOG

    20-May-24 17:52 8,192 BCD.LOG1

    20-May-24 17:52 0 BCD.LOG2

    20-May-24 17:52 bg-BG

    22-Dec-24 18:33 71,088 kd_02_10df.dll

    20-May-24 17:52 CIPolicies

    20-May-24 17:52 cs-CZ

    20-May-24 17:52 da-DK

    20-May-24 17:52 de-DE

    20-May-24 17:52 el-GR

    20-May-24 17:52 en-GB

    20-May-24 17:52 en-US

    20-May-24 17:52 es-ES

    20-May-24 17:52 es-MX

    20-May-24 17:52 et-EE

    20-May-24 17:52 fi-FI

    20-May-24 17:52 fr-CA

    20-May-24 17:52 fr-FR

    20-May-24 17:52 hr-HR

    20-May-24 17:52 hu-HU

    20-May-24 17:52 it-IT

    20-May-24 17:52 ja-JP

    22-Dec-24 18:33 476,464 kd_02_10ec.dll

    22-Dec-24 18:33 71,072 kd_02_1137.dll

    22-Dec-24 18:33 283,968 kd_02_14e4.dll

    22-Dec-24 18:33 91,552 kd_02_15b3.dll

    22-Dec-24 18:33 83,376 kd_02_1969.dll

    22-Dec-24 18:33 70,960 kd_02_19a2.dll

    22-Dec-24 18:33 62,896 kd_02_1af4.dll

    22-Dec-24 18:33 361,888 kd_02_8086.dll

    22-Dec-24 18:33 58,800 kd_07_1415.dll

    22-Dec-24 18:33 87,456 kd_0C_8086.dll

    22-Dec-24 18:33 160,560 SecureBootRecovery.efi

    22-Dec-24 18:33 10,341 winsipolicy.p7b

    22-Dec-24 18:33 2,756,512 bootmgfw.efi

    20-May-24 17:52 ko-KR

    20-May-24 17:52 lt-LT

    20-May-24 17:52 lv-LV

    22-Dec-24 18:33 2,744,752 bootmgr.efi

    20-May-24 17:52 nb-NO

    20-May-24 17:52 nl-NL

    20-May-24 17:52 pl-PL

    20-May-24 17:52 pt-BR

    20-May-24 17:52 pt-PT

    20-May-24 17:52 qps-ploc

    20-May-24 17:52 ro-RO

    20-May-24 17:52 ru-RU

    20-May-24 17:52 sk-SK

    20-May-24 17:52 sl-SI

    20-May-24 17:52 sr-Latn-RS

    20-May-24 17:52 sv-SE

    20-May-24 17:52 tr-TR

    20-May-24 17:52 uk-UA

    22-Dec-24 18:33 58,800 kdnet_uart16550.dll

    20-May-24 17:52 zh-CN

    20-May-24 17:52 zh-TW

    22-Dec-24 19:26 65,536 BOOTSTAT.DAT

    20-May-24 17:52 Fonts

    20-May-24 17:52 Resources

    22-Dec-24 18:33 87,360 kdstub.dll

    22-Dec-24 18:33 2,506,672 memtest.efi

    22-Dec-24 18:33 11,030 boot.stl

    15-Dec-24 22:20 100,000 FveTcg_0.log

    15-Dec-24 22:19 100,000 FveTcg_1.log

    15-Dec-24 22:19 100,000 FveTcg_2.log

    22-Dec-24 18:33 99,760 kd_02_1414.dll

    22-Dec-24 18:33 58,784 kd_02_15ad.dll

    22-Dec-24 19:26 qps-plocm

              29 File(s)     10,706,603 bytes

    Directory of Y:\EFI\Microsoft\Boot\bg-BG

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,520 bootmgfw.efi.mui

    22-Dec-24 18:33 94,528 bootmgr.efi.mui

               2 File(s)        189,048 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies

    20-May-24 17:52 .

    20-May-24 17:52 ..

    20-May-24 17:52 Active

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 31,409 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

    22-Dec-24 18:33 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

    22-Dec-24 18:33 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip

               3 File(s)         52,945 bytes

    Directory of Y:\EFI\Microsoft\Boot\cs-CZ

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,488 bootmgfw.efi.mui

    22-Dec-24 18:33 93,488 bootmgr.efi.mui

    22-Dec-24 18:33 46,496 memtest.efi.mui

               3 File(s)        233,472 bytes

    Directory of Y:\EFI\Microsoft\Boot\da-DK

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 92,464 bootmgfw.efi.mui

    22-Dec-24 18:33 92,480 bootmgr.efi.mui

    22-Dec-24 18:33 46,496 memtest.efi.mui

               3 File(s)        231,440 bytes

    Directory of Y:\EFI\Microsoft\Boot\de-DE

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 97,096 bootmgfw.efi.mui

    22-Dec-24 18:33 97,088 bootmgr.efi.mui

    22-Dec-24 18:33 47,008 memtest.efi.mui

               3 File(s)        241,192 bytes

    Directory of Y:\EFI\Microsoft\Boot\el-GR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 97,712 bootmgfw.efi.mui

    22-Dec-24 18:33 97,584 bootmgr.efi.mui

    22-Dec-24 18:33 47,520 memtest.efi.mui

               3 File(s)        242,816 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-GB

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 89,920 bootmgfw.efi.mui

    22-Dec-24 18:33 89,920 bootmgr.efi.mui

               2 File(s)        179,840 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-US

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 90,032 bootmgfw.efi.mui

    22-Dec-24 18:33 89,920 bootmgr.efi.mui

    22-Dec-24 18:33 45,984 memtest.efi.mui

               3 File(s)        225,936 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-ES

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,512 bootmgfw.efi.mui

    22-Dec-24 18:33 94,520 bootmgr.efi.mui

    22-Dec-24 18:33 47,024 memtest.efi.mui

               3 File(s)        236,056 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-MX

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,536 bootmgfw.efi.mui

    22-Dec-24 18:33 94,520 bootmgr.efi.mui

               2 File(s)        189,056 bytes

    Directory of Y:\EFI\Microsoft\Boot\et-EE

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 91,056 bootmgfw.efi.mui

    22-Dec-24 18:33 90,928 bootmgr.efi.mui

               2 File(s)        181,984 bytes

    Directory of Y:\EFI\Microsoft\Boot\fi-FI

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,616 bootmgfw.efi.mui

    22-Dec-24 18:33 93,488 bootmgr.efi.mui

    22-Dec-24 18:33 46,512 memtest.efi.mui

               3 File(s)        233,616 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-CA

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 96,560 bootmgfw.efi.mui

    22-Dec-24 18:33 96,576 bootmgr.efi.mui

               2 File(s)        193,136 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-FR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 96,672 bootmgfw.efi.mui

    22-Dec-24 18:33 96,568 bootmgr.efi.mui

    22-Dec-24 18:33 47,024 memtest.efi.mui

               3 File(s)        240,264 bytes

    Directory of Y:\EFI\Microsoft\Boot\hr-HR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,616 bootmgfw.efi.mui

    22-Dec-24 18:33 93,512 bootmgr.efi.mui

               2 File(s)        187,128 bytes

    Directory of Y:\EFI\Microsoft\Boot\hu-HU

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 96,688 bootmgfw.efi.mui

    22-Dec-24 18:33 96,560 bootmgr.efi.mui

    22-Dec-24 18:33 47,008 memtest.efi.mui

               3 File(s)        240,256 bytes

    Directory of Y:\EFI\Microsoft\Boot\it-IT

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,128 bootmgfw.efi.mui

    22-Dec-24 18:33 94,016 bootmgr.efi.mui

    22-Dec-24 18:33 46,384 memtest.efi.mui

               3 File(s)        234,528 bytes

    Directory of Y:\EFI\Microsoft\Boot\ja-JP

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 81,328 bootmgfw.efi.mui

    22-Dec-24 18:33 81,200 bootmgr.efi.mui

    22-Dec-24 18:33 43,824 memtest.efi.mui

               3 File(s)        206,352 bytes

    Directory of Y:\EFI\Microsoft\Boot\ko-KR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 80,800 bootmgfw.efi.mui

    22-Dec-24 18:33 80,704 bootmgr.efi.mui

    22-Dec-24 18:33 43,952 memtest.efi.mui

               3 File(s)        205,456 bytes

    Directory of Y:\EFI\Microsoft\Boot\lt-LT

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 92,592 bootmgfw.efi.mui

    22-Dec-24 18:33 92,464 bootmgr.efi.mui

               2 File(s)        185,056 bytes

    Directory of Y:\EFI\Microsoft\Boot\lv-LV

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 92,080 bootmgfw.efi.mui

    22-Dec-24 18:33 91,952 bootmgr.efi.mui

               2 File(s)        184,032 bytes

    Directory of Y:\EFI\Microsoft\Boot\nb-NO

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 91,952 bootmgfw.efi.mui

    22-Dec-24 18:33 91,952 bootmgr.efi.mui

    22-Dec-24 18:33 46,512 memtest.efi.mui

               3 File(s)        230,416 bytes

    Directory of Y:\EFI\Microsoft\Boot\nl-NL

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,640 bootmgfw.efi.mui

    22-Dec-24 18:33 94,528 bootmgr.efi.mui

    22-Dec-24 18:33 46,496 memtest.efi.mui

               3 File(s)        235,664 bytes

    Directory of Y:\EFI\Microsoft\Boot\pl-PL

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 95,552 bootmgfw.efi.mui

    22-Dec-24 18:33 95,536 bootmgr.efi.mui

    22-Dec-24 18:33 47,008 memtest.efi.mui

               3 File(s)        238,096 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-BR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,616 bootmgfw.efi.mui

    22-Dec-24 18:33 93,488 bootmgr.efi.mui

    22-Dec-24 18:33 46,400 memtest.efi.mui

               3 File(s)        233,504 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-PT

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,616 bootmgfw.efi.mui

    22-Dec-24 18:33 93,488 bootmgr.efi.mui

    22-Dec-24 18:33 46,912 memtest.efi.mui

               3 File(s)        234,016 bytes

    Directory of Y:\EFI\Microsoft\Boot\qps-ploc

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 55,104 memtest.efi.mui

               1 File(s)         55,104 bytes

    Directory of Y:\EFI\Microsoft\Boot\ro-RO

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,088 bootmgfw.efi.mui

    22-Dec-24 18:33 92,992 bootmgr.efi.mui

               2 File(s)        186,080 bytes

    Directory of Y:\EFI\Microsoft\Boot\ru-RU

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,016 bootmgfw.efi.mui

    22-Dec-24 18:33 94,000 bootmgr.efi.mui

    22-Dec-24 18:33 45,872 memtest.efi.mui

               3 File(s)        233,888 bytes

    Directory of Y:\EFI\Microsoft\Boot\sk-SK

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,128 bootmgfw.efi.mui

    22-Dec-24 18:33 94,016 bootmgr.efi.mui

               2 File(s)        188,144 bytes

    Directory of Y:\EFI\Microsoft\Boot\sl-SI

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 92,976 bootmgfw.efi.mui

    22-Dec-24 18:33 92,992 bootmgr.efi.mui

               2 File(s)        185,968 bytes

    Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 94,016 bootmgfw.efi.mui

    22-Dec-24 18:33 94,000 bootmgr.efi.mui

               2 File(s)        188,016 bytes

    Directory of Y:\EFI\Microsoft\Boot\sv-SE

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,104 bootmgfw.efi.mui

    22-Dec-24 18:33 92,992 bootmgr.efi.mui

    22-Dec-24 18:33 45,888 memtest.efi.mui

               3 File(s)        231,984 bytes

    Directory of Y:\EFI\Microsoft\Boot\tr-TR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 92,592 bootmgfw.efi.mui

    22-Dec-24 18:33 92,480 bootmgr.efi.mui

    22-Dec-24 18:33 46,496 memtest.efi.mui

               3 File(s)        231,568 bytes

    Directory of Y:\EFI\Microsoft\Boot\uk-UA

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 93,496 bootmgfw.efi.mui

    22-Dec-24 18:33 93,504 bootmgr.efi.mui

               2 File(s)        187,000 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-CN

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 76,192 bootmgfw.efi.mui

    22-Dec-24 18:33 76,080 bootmgr.efi.mui

    22-Dec-24 18:33 43,424 memtest.efi.mui

               3 File(s)        195,696 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-TW

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 76,592 bootmgfw.efi.mui

    22-Dec-24 18:33 76,592 bootmgr.efi.mui

    22-Dec-24 18:33 43,424 memtest.efi.mui

               3 File(s)        196,608 bytes

    Directory of Y:\EFI\Microsoft\Boot\Fonts

    20-May-24 17:52 .

    20-May-24 17:52 ..

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources

    20-May-24 17:52 .

    20-May-24 17:52 ..

    20-May-24 17:52 en-US

    22-Dec-24 18:33 169,392 bootres.dll

               1 File(s)        169,392 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 13,632 bootres.dll.mui

               1 File(s)         13,632 bytes

    Directory of Y:\EFI\Microsoft\Boot\qps-plocm

    22-Dec-24 19:26 .

    22-Dec-24 19:26 ..

    22-Dec-24 18:33 54,704 memtest.efi.mui

               1 File(s)         54,704 bytes

    Directory of Y:\EFI\Microsoft\Recovery

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 19:27 20,480 BCD

    20-May-24 17:52 32,768 BCD.LOG

    20-May-24 17:52 0 BCD.LOG1

    20-May-24 17:52 0 BCD.LOG2

               4 File(s)         53,248 bytes

    Directory of Y:\EFI\Boot

    20-May-24 17:52 .

    20-May-24 17:52 ..

    22-Dec-24 18:33 2,756,512 bootx64.efi

               1 File(s)      2,756,512 bytes

    Directory of Y:\EFI\Lenovo

    20-May-24 17:52 .

    20-May-24 17:52 ..

    05-Jan-25 20:55 BIOS

    20-May-24 16:12 33,554,432 BIOS]

               1 File(s)     33,554,432 bytes

    Directory of Y:\EFI\Lenovo\BIOS

    20-May-24 17:52 .

    20-May-24 17:52 ..

    05-Jan-25 20:55 0 SelfHealing.fd

               1 File(s)              0 bytes

    Directory of Y:\EFI\Insyde

    20-May-24 16:07 .

    20-May-24 16:07 ..

    22-May-24 23:58 35,607,944 isflash.bin

               1 File(s)     35,607,944 bytes

    Directory of Y:\System Volume Information

    20-May-24 17:53 .

    20-May-24 17:53 ..

               0 File(s)              0 bytes

 Total Files Listed:

         136 File(s)     90,481,828 bytes

         153 Dir(s)      10,062,848 bytes free

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  5. Ramesh 181.4K Reputation points Volunteer Moderator
    2025-01-05T06:02:13+00:00

    I want to see the output of those commands. Or post the dir listing.

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