Win 11 Version 24H2 Update is getting an error when its at 8%

Anonymous
2024-10-19T13:07:47+00:00

Laptop - Lenovo Ideapad Gaming

Specs - Ryzen 5 6600H With Radeon Graphics, Ram - 16GB, 3050 RTX, 500 GB SSD

Been Having problems updating to the new version (24H2) would help if u could figure out what could be the underlying cause.

If u cannot see the screenshot, heres the breif description of the error msg :

This PC doesnt currently meet the win 11 requirements

Heres Why:

We couldnt update system reserved partition

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-12-22T16:10:55+00:00

    @Eduard:

    Please run these commands:

    ******************************

    Mountvol Y: /s

md C:\Lenovo\BIOS




cd /d Y:\EFI\Lenovo\BIOS

move selfhealing.fd C:\Lenovo\BIOS

    ******************************

    Re-run the 24H2 setup now.

    Thank you! It's currently installing.

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  2. Anonymous
    2024-12-22T13:52:52+00:00

    Hi, Ramesh, can you please help me too? I cannot update to Windows 11 24H2 because of "We couldn't update system reserved partition" error.
    Here is my dir.txt output.

    Volume in drive Y has no label.

    Volume Serial Number is BA40-0A9C

    Directory of Y:\

    20-May-24 16:12 EFI

    20-May-24 17:53 System Volume Information

               0 File(s)              0 bytes

    Directory of Y:\EFI

    20-May-24 17:50 .

    20-May-24 17:50 ..

    20-May-24 17:50 Microsoft

    20-May-24 17:52 Boot

    20-May-24 16:12 Lenovo

    20-May-24 16:07 Insyde

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft

    20-May-24 17:50 .

    20-May-24 17:50 ..

    20-May-24 17:50 Boot

    20-May-24 17:52 Recovery

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot

    20-May-24 17:50 .

    20-May-24 17:50 ..

    22-Dec-24 12:09 36,864 BCD

    20-May-24 17:50 65,536 BCD.LOG

    20-May-24 17:52 8,192 BCD.LOG1

    20-May-24 17:52 0 BCD.LOG2

    20-May-24 17:52 bg-BG

    04-Dec-23 08:24 71,040 kd_02_10df.dll

    20-May-24 17:52 CIPolicies

    20-May-24 17:52 cs-CZ

    20-May-24 17:52 da-DK

    20-May-24 17:52 de-DE

    20-May-24 17:52 el-GR

    20-May-24 17:52 en-GB

    20-May-24 17:52 en-US

    20-May-24 17:52 es-ES

    20-May-24 17:52 es-MX

    20-May-24 17:52 et-EE

    20-May-24 17:52 fi-FI

    20-May-24 17:52 fr-CA

    20-May-24 17:52 fr-FR

    20-May-24 17:52 hr-HR

    20-May-24 17:52 hu-HU

    20-May-24 17:52 it-IT

    20-May-24 17:52 ja-JP

    04-Dec-23 08:24 443,776 kd_02_10ec.dll

    04-Dec-23 08:24 71,024 kd_02_1137.dll

    04-Dec-23 08:24 279,920 kd_02_14e4.dll

    04-Dec-23 08:24 91,520 kd_02_15b3.dll

    04-Dec-23 08:24 83,312 kd_02_1969.dll

    04-Dec-23 08:24 71,040 kd_02_19a2.dll

    04-Dec-23 08:24 62,848 kd_02_1af4.dll

    04-Dec-23 08:24 333,184 kd_02_8086.dll

    04-Dec-23 08:24 54,752 kd_07_1415.dll

    04-Dec-23 08:24 87,520 kd_0C_8086.dll

    14-Aug-24 15:47 160,576 SecureBootRecovery.efi

    04-Dec-23 08:22 10,341 winsipolicy.p7b

    13-Nov-24 13:07 1,692,168 bootmgfw.efi

    20-May-24 17:52 ko-KR

    20-May-24 17:52 lt-LT

    20-May-24 17:52 lv-LV

    13-Nov-24 13:07 1,675,240 bootmgr.efi

    20-May-24 17:52 nb-NO

    20-May-24 17:52 nl-NL

    20-May-24 17:52 pl-PL

    20-May-24 17:52 pt-BR

    20-May-24 17:52 pt-PT

    20-May-24 17:52 qps-ploc

    20-May-24 17:52 ro-RO

    20-May-24 17:52 ru-RU

    20-May-24 17:52 sk-SK

    20-May-24 17:52 sl-SI

    20-May-24 17:52 sr-Latn-RS

    20-May-24 17:52 sv-SE

    20-May-24 17:52 tr-TR

    20-May-24 17:52 uk-UA

    04-Dec-23 08:24 54,640 kdnet_uart16550.dll

    20-May-24 17:52 zh-CN

    20-May-24 17:52 zh-TW

    12-Dec-24 00:14 65,536 BOOTSTAT.DAT

    20-May-24 17:52 Fonts

    20-May-24 17:52 Resources

    04-Dec-23 08:22 87,408 kdstub.dll

    13-Nov-24 13:07 1,472,008 memtest.efi

    20-May-24 14:49 11,030 boot.stl

    15-Dec-24 22:20 100,000 FveTcg_0.log

    15-Dec-24 22:19 100,000 FveTcg_1.log

    15-Dec-24 22:19 100,000 FveTcg_2.log

              27 File(s)      7,289,475 bytes

    Directory of Y:\EFI\Microsoft\Boot\bg-BG

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 82,416 bootmgfw.efi.mui

    14-Aug-24 15:47 82,408 bootmgr.efi.mui

               2 File(s)        164,824 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies

    20-May-24 17:52 .

    20-May-24 17:52 ..

    20-May-24 17:52 Active

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

    20-May-24 17:52 .

    20-May-24 17:52 ..

    11-Dec-24 21:25 31,628 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

    07-May-22 07:20 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

    07-May-22 07:20 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip

               3 File(s)         53,164 bytes

    Directory of Y:\EFI\Microsoft\Boot\cs-CZ

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,272 bootmgfw.efi.mui

    14-Aug-24 15:47 81,288 bootmgr.efi.mui

    07-May-22 07:19 46,440 memtest.efi.mui

               3 File(s)        209,000 bytes

    Directory of Y:\EFI\Microsoft\Boot\da-DK

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 80,264 bootmgfw.efi.mui

    14-Aug-24 15:47 80,368 bootmgr.efi.mui

    07-May-22 07:19 46,440 memtest.efi.mui

               3 File(s)        207,072 bytes

    Directory of Y:\EFI\Microsoft\Boot\de-DE

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 84,360 bootmgfw.efi.mui

    14-Aug-24 15:47 84,464 bootmgr.efi.mui

    07-May-22 07:19 46,952 memtest.efi.mui

               3 File(s)        215,776 bytes

    Directory of Y:\EFI\Microsoft\Boot\el-GR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 85,488 bootmgfw.efi.mui

    14-Aug-24 15:47 85,360 bootmgr.efi.mui

    07-May-22 07:19 47,464 memtest.efi.mui

               3 File(s)        218,312 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-GB

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 78,320 bootmgfw.efi.mui

    14-Aug-24 15:47 78,328 bootmgr.efi.mui

               2 File(s)        156,648 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-US

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 78,200 bootmgfw.efi.mui

    14-Aug-24 15:47 78,208 bootmgr.efi.mui

    07-May-22 07:19 45,928 memtest.efi.mui

               3 File(s)        202,336 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-ES

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 82,304 bootmgfw.efi.mui

    14-Aug-24 15:47 82,304 bootmgr.efi.mui

    07-May-22 07:19 46,960 memtest.efi.mui

               3 File(s)        211,568 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-MX

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 82,416 bootmgfw.efi.mui

    14-Aug-24 15:47 82,416 bootmgr.efi.mui

               2 File(s)        164,832 bytes

    Directory of Y:\EFI\Microsoft\Boot\et-EE

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 79,352 bootmgfw.efi.mui

    14-Aug-24 15:47 79,240 bootmgr.efi.mui

               2 File(s)        158,592 bytes

    Directory of Y:\EFI\Microsoft\Boot\fi-FI

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,272 bootmgfw.efi.mui

    14-Aug-24 15:47 81,288 bootmgr.efi.mui

    07-May-22 07:19 46,448 memtest.efi.mui

               3 File(s)        209,008 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-CA

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 83,832 bootmgfw.efi.mui

    14-Aug-24 15:47 83,960 bootmgr.efi.mui

               2 File(s)        167,792 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-FR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 84,464 bootmgfw.efi.mui

    14-Aug-24 15:47 84,448 bootmgr.efi.mui

    07-May-22 07:19 46,960 memtest.efi.mui

               3 File(s)        215,872 bytes

    Directory of Y:\EFI\Microsoft\Boot\hr-HR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,264 bootmgfw.efi.mui

    14-Aug-24 15:47 81,376 bootmgr.efi.mui

               2 File(s)        162,640 bytes

    Directory of Y:\EFI\Microsoft\Boot\hu-HU

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 84,344 bootmgfw.efi.mui

    14-Aug-24 15:47 84,464 bootmgr.efi.mui

    07-May-22 07:19 46,960 memtest.efi.mui

               3 File(s)        215,768 bytes

    Directory of Y:\EFI\Microsoft\Boot\it-IT

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,800 bootmgfw.efi.mui

    14-Aug-24 15:47 81,792 bootmgr.efi.mui

    07-May-22 07:19 46,432 memtest.efi.mui

               3 File(s)        210,024 bytes

    Directory of Y:\EFI\Microsoft\Boot\ja-JP

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 70,648 bootmgfw.efi.mui

    14-Aug-24 15:47 70,512 bootmgr.efi.mui

    07-May-22 07:19 43,880 memtest.efi.mui

               3 File(s)        185,040 bytes

    Directory of Y:\EFI\Microsoft\Boot\ko-KR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 70,128 bootmgfw.efi.mui

    14-Aug-24 15:47 70,152 bootmgr.efi.mui

    07-May-22 07:19 43,880 memtest.efi.mui

               3 File(s)        184,160 bytes

    Directory of Y:\EFI\Microsoft\Boot\lt-LT

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 80,352 bootmgfw.efi.mui

    14-Aug-24 15:47 80,368 bootmgr.efi.mui

               2 File(s)        160,720 bytes

    Directory of Y:\EFI\Microsoft\Boot\lv-LV

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 80,368 bootmgfw.efi.mui

    14-Aug-24 15:47 80,248 bootmgr.efi.mui

               2 File(s)        160,616 bytes

    Directory of Y:\EFI\Microsoft\Boot\nb-NO

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 79,856 bootmgfw.efi.mui

    14-Aug-24 15:47 79,848 bootmgr.efi.mui

    07-May-22 07:19 46,440 memtest.efi.mui

               3 File(s)        206,144 bytes

    Directory of Y:\EFI\Microsoft\Boot\nl-NL

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 82,304 bootmgfw.efi.mui

    14-Aug-24 15:47 82,400 bootmgr.efi.mui

    07-May-22 07:19 46,448 memtest.efi.mui

               3 File(s)        211,152 bytes

    Directory of Y:\EFI\Microsoft\Boot\pl-PL

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 82,808 bootmgfw.efi.mui

    14-Aug-24 15:47 82,936 bootmgr.efi.mui

    07-May-22 07:19 46,944 memtest.efi.mui

               3 File(s)        212,688 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-BR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,376 bootmgfw.efi.mui

    14-Aug-24 15:47 81,392 bootmgr.efi.mui

    07-May-22 07:19 46,440 memtest.efi.mui

               3 File(s)        209,208 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-PT

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,400 bootmgfw.efi.mui

    14-Aug-24 15:47 81,288 bootmgr.efi.mui

    07-May-22 07:19 46,952 memtest.efi.mui

               3 File(s)        209,640 bytes

    Directory of Y:\EFI\Microsoft\Boot\qps-ploc

    20-May-24 17:52 .

    20-May-24 17:52 ..

    07-May-22 07:19 55,152 memtest.efi.mui

               1 File(s)         55,152 bytes

    Directory of Y:\EFI\Microsoft\Boot\ro-RO

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 80,880 bootmgfw.efi.mui

    14-Aug-24 15:47 80,888 bootmgr.efi.mui

               2 File(s)        161,768 bytes

    Directory of Y:\EFI\Microsoft\Boot\ru-RU

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,904 bootmgfw.efi.mui

    14-Aug-24 15:47 81,776 bootmgr.efi.mui

    07-May-22 07:19 45,928 memtest.efi.mui

               3 File(s)        209,608 bytes

    Directory of Y:\EFI\Microsoft\Boot\sk-SK

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,904 bootmgfw.efi.mui

    14-Aug-24 15:47 81,904 bootmgr.efi.mui

               2 File(s)        163,808 bytes

    Directory of Y:\EFI\Microsoft\Boot\sl-SI

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 80,904 bootmgfw.efi.mui

    14-Aug-24 15:47 80,752 bootmgr.efi.mui

               2 File(s)        161,656 bytes

    Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,784 bootmgfw.efi.mui

    14-Aug-24 15:47 81,784 bootmgr.efi.mui

               2 File(s)        163,568 bytes

    Directory of Y:\EFI\Microsoft\Boot\sv-SE

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 80,864 bootmgfw.efi.mui

    14-Aug-24 15:47 80,760 bootmgr.efi.mui

    07-May-22 07:19 45,920 memtest.efi.mui

               3 File(s)        207,544 bytes

    Directory of Y:\EFI\Microsoft\Boot\tr-TR

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 80,376 bootmgfw.efi.mui

    14-Aug-24 15:47 80,264 bootmgr.efi.mui

    07-May-22 07:19 46,424 memtest.efi.mui

               3 File(s)        207,064 bytes

    Directory of Y:\EFI\Microsoft\Boot\uk-UA

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 81,776 bootmgfw.efi.mui

    14-Aug-24 15:47 81,800 bootmgr.efi.mui

               2 File(s)        163,576 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-CN

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 65,904 bootmgfw.efi.mui

    14-Aug-24 15:47 65,904 bootmgr.efi.mui

    07-May-22 07:19 43,352 memtest.efi.mui

               3 File(s)        175,160 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-TW

    20-May-24 17:52 .

    20-May-24 17:52 ..

    14-Aug-24 15:47 66,040 bootmgfw.efi.mui

    14-Aug-24 15:47 65,912 bootmgr.efi.mui

    07-May-22 07:19 43,376 memtest.efi.mui

               3 File(s)        175,328 bytes

    Directory of Y:\EFI\Microsoft\Boot\Fonts

    20-May-24 17:52 .

    20-May-24 17:52 ..

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources

    20-May-24 17:52 .

    20-May-24 17:52 ..

    06-May-22 21:19 169,320 bootres.dll

    20-May-24 17:52 en-US

               1 File(s)        169,320 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

    20-May-24 17:52 .

    20-May-24 17:52 ..

    06-May-22 23:30 13,680 bootres.dll.mui

               1 File(s)         13,680 bytes

    Directory of Y:\EFI\Microsoft\Recovery

    20-May-24 17:52 .

    20-May-24 17:52 ..

    18-Dec-24 09:53 20,480 BCD

    20-May-24 17:52 32,768 BCD.LOG

    20-May-24 17:52 0 BCD.LOG1

    20-May-24 17:52 0 BCD.LOG2

               4 File(s)         53,248 bytes

    Directory of Y:\EFI\Boot

    20-May-24 17:52 .

    20-May-24 17:52 ..

    13-Nov-24 13:07 1,692,168 bootx64.efi

               1 File(s)      1,692,168 bytes

    Directory of Y:\EFI\Lenovo

    20-May-24 17:52 .

    20-May-24 17:52 ..

    20-May-24 16:12 BIOS

               0 File(s)              0 bytes

    Directory of Y:\EFI\Lenovo\BIOS

    20-May-24 17:52 .

    20-May-24 17:52 ..

    20-May-24 16:12 33,554,432 SelfHealing.fd

               1 File(s)     33,554,432 bytes

    Directory of Y:\EFI\Insyde

    20-May-24 16:07 .

    20-May-24 16:07 ..

    22-May-24 23:58 35,607,944 isflash.bin

               1 File(s)     35,607,944 bytes

    Directory of Y:\System Volume Information

    20-May-24 17:53 .

    20-May-24 17:53 ..

               0 File(s)              0 bytes

 Total Files Listed:

         132 File(s)     85,107,095 bytes

         150 Dir(s)      15,444,992 bytes free

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  3. Ramesh 181.4K Reputation points Volunteer Moderator
    2024-12-17T04:05:32+00:00

    You may post this in Linux forum to learn how to remove its boot entry. https://unix.stackexchange.com/questions/725462/how-can-i-delete-boot-entries

    (or)

    You may try moving the .img files from the Y:\ root to a folder on another partition.

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  4. Anonymous
    2024-12-17T03:57:35+00:00

    I'm having the exact same issue. Here are my dir.txt logs:

    Volume in drive Y has no label.

    Volume Serial Number is F6C8-CEA9

    Directory of Y:\

    10/15/2024 04:11 AM EFI

    05/28/2022 09:16 PM System Volume Information

    08/08/2023 06:19 PM 7,360,512 intel-ucode.img

    10/15/2024 04:21 AM 13,480,448 vmlinuz-linux

    10/15/2024 04:21 AM 51,904,512 initramfs-linux.img

    10/15/2024 04:22 AM 0 initramfs-linux-fallback.img

    11/02/2023 02:56 AM loader

    10/15/2024 04:01 AM grub

    4 File(s) 72,745,472 bytes

    .....

    Total Files Listed:

    135 File(s) 86,860,293 bytes

    165 Dir(s) 13,684,736 bytes free

    The Linux boot images occupy most of the disk space in the EFI partition.

    Can you extend the EFI partition by 150 MB (100 + 150 MB) or so? I think you can do that from Linux.

    I don't have Linux installed on the computer but I did, I guess I didn't properly uninstall them from the dual boot? What should I just delete?

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  5. Ramesh 181.4K Reputation points Volunteer Moderator
    2024-12-17T03:50:51+00:00

    I'm having the exact same issue. Here are my dir.txt logs:

    Volume in drive Y has no label.

    Volume Serial Number is F6C8-CEA9

    Directory of Y:\

    10/15/2024 04:11 AM EFI

    05/28/2022 09:16 PM System Volume Information

    08/08/2023 06:19 PM 7,360,512 intel-ucode.img

    10/15/2024 04:21 AM 13,480,448 vmlinuz-linux

    10/15/2024 04:21 AM 51,904,512 initramfs-linux.img

    10/15/2024 04:22 AM 0 initramfs-linux-fallback.img

    11/02/2023 02:56 AM loader

    10/15/2024 04:01 AM grub

    4 File(s) 72,745,472 bytes

    .....

    Total Files Listed:

    135 File(s) 86,860,293 bytes

    165 Dir(s) 13,684,736 bytes free

    The Linux boot images occupy most of the disk space in the EFI partition.

    Can you extend the EFI partition by 150 MB (100 + 150 MB) or so? I think you can do that from Linux.

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