Black screen issues on Windows 11 24H2 when ALT+TABing?

Anonymous
2024-09-07T16:33:09+00:00

So as the title suggests, when I ALT+TAB from a game both of my screens go black for about 4-5 seconds and then work normally.

Is anyone else having this issue and if so, is there a solution?

Edition Windows 11 Pro

Version 24H2

Installed on ‎01-‎Sep-‎24

OS build 26100.1591

Experience Windows Feature Experience Pack 1000.26100.18.0

Latest NVIDIA drivers 560.94 for MSI GeForce RTX™ 3080 SUPRIM X 10G

Latest BIOS 5404 for Asus ROG Strix B450-F Gaming II

Thank you in advance!

Windows for home | Windows 11 | Display and graphics

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  1. Anonymous
    2024-11-12T07:55:56+00:00

    Hi, I ve tried everything even reinstall windows 11 multiple times and I can tell you nothing works. Yesterday I rolled back to Windows 10 and I can tell you it fixes everything, I dont see them fix anytime soon, more and more people having this issue and all they do is give some meanigless tips which do nothing at all.

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  2. Anonymous
    2024-10-03T09:36:13+00:00

    Still happening to me even on the latest NVIDIA drivers 565.90 that came out on the 1st of October

    Edition Windows 11 Pro

    Version 24H2

    Installed on ‎01-‎Oct-‎24

    OS build 26100.1882

    Experience Windows Feature Experience Pack 1000.26100.23.0

    System Specifications:

    Motherboard: Asus ROG Strix B450-F Gaming II BIOS 5502 (Latest BIOS)

    CPU: AMD Ryzen 7 5800X3D

    RAM: G.Skill Trident Z F4-3600C16D-32GTZRC

    GPU: MSI GeForce RTX™ 3080 SUPRIM X 10G (Latest NVIDIA drivers 565.90)

    I'm going to try 24H2 on my second PC just to see if the "Official release/update" is any different.

    Second PC System Specifications:

    Motherboard: Asus ROG Strix B450-F Gaming BIOS 5502 (Latest BIOS)

    CPU: AMD Ryzen 5 5600X

    RAM: Kingston HyperX Predator HX432C16PB3K2/16

    GPU: Gigabyte GeForce RTX™ 2060 WINDFORCE OC 12G (NVIDIA drivers 561.09)

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  3. Anonymous
    2024-09-29T05:53:17+00:00

    I tried DDU multiple times and I'm also running the latest version of the NVIDIA drivers 561.09.

    Still experiencing the same issue.

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  4. Anonymous
    2024-09-12T11:02:36+00:00

    Hi,

    I showed my problem on the imgur link. This the same link that I posted in my reply https://imgur.com/a/1UQUpPy.

    Also the issue still persists on:

    Edition Windows 11 Pro

    Version 24H2

    Installed on 01-‎Sep-‎24

    OS build 26100.1742

    Experience Windows Feature Experience Pack 1000.26100.18.0

    Also I don't have integrated graphics.

    System Specifications:

    Motherboard: Asus ROG Strix B450-F Gaming II BIOS 5404 (Latest BIOS)

    CPU: AMD Ryzen 7 5800X3D

    RAM: G.Skill Trident Z F4-3600C16D-32GTZRC

    GPU: MSI GeForce RTX™ 3080 SUPRIM X 10G (Latest NVIDIA drivers 561.09)

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  5. Anonymous
    2024-09-08T10:35:04+00:00

    Hi Jovan Tomic,

    Thanks for choosing Microsoft Community.

    In your description, you are experiencing a black screen for a few seconds while using Alt + Tab.

    If you can, please provide me with a screenshot or take a picture of the black screen you are experiencing so that we can determine the problem for you.

    I note that you have used the latest drivers and installed the latest BIOS. thank you for the effort you have put into resolving this issue, and I do understand that the current situation is frustrating.

    Did you have more windows open or a lot of tasks running when you had this problem?

    Please open Task Manager by tapping Esc + Shift + Ctrl at the same time to see if the system is currently using more system resources (CPU, GPU, RAM, Hard Disk usage), if so, please reduce some unnecessary tasks to lighten the burden on the system and then check if the same problem occurs.

    If you have this problem during normal system usage, it could be an error in your graphics card driver, please try to reinstall the corresponding driver or use an older version.

    You can also refer to some of the steps below

    Adjust NVIDIA Control Panel Settings

    1. Open the NVIDIA Control Panel:
    • Right-click on your desktop and select “NVIDIA Control Panel”.
    1. Manage 3D Settings:
    • Go to Manage 3D Settings.
    • Under the Global Settings tab, set the Preferred Graphics Processor to High Performance NVIDIA Processor.
    1. Configure G-Sync:
    • If G-Sync is enabled, please try temporarily disabling it to see if that solves the problem.

    Try Full Screen Optimization

    1. Locate the game's executable file:
    • Navigate to the game's installation folder and right-click on the executable file (.exe).
    1. Disable full screen optimization:
    • Select Properties > Compatibility tab.
    • Check the “Disable full-screen optimization” checkbox.

    At the same time, this may be caused by some third-party software conflicts. To troubleshoot this possibility, I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem.

    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

    Please test the clean boot with minimal software to see if the same problem occurs.

    I noticed that your current system version is 24H2, Microsoft has not officially launched this version yet, and the already launched 23H2 currently has more stability, please backup your data and try to roll back to 23H2, if you can't, please refer to the following link for a clean install of your system (installing version 23H2)

    Windows 11 Clean Installation (microsoft.com)

    Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

    Thank you for your understanding and support.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

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