Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

244 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-12-06T03:30:14+00:00

    Run:

    ****************************************************************

    mountvol Y: /s

md C:\DellBIOS

Move Y:\EFI\Dell\Bios\Recovery\*   C:\DellBIOS\

cd /d Y:\EFI\Microsoft\Boot\Fonts
del *.ttf
dir Y:\

    ****************************************************************

    That should help.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-12-04T10:52:27+00:00

    Hi,

    No need to move the file to the EFI partition.. SelfHealing.fd may not be needed unless you want to revert to the previous version of the BIOS.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-12-04T10:42:08+00:00

    Please run these commands:

    mountvol Y: /s
md C:\Lenovo\BIOS



cd /d Y:\EFI\Lenovo\BIOS
move selfhealing.fd C:\Lenovo\BIOS

    Re-run the 24H2 setup now.

    Thank you Ramesh! I successfully updated to 24H2. Should i return the selfhealing file back to the partition? I read in that this file is important incase the BIOS brick itself in future

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-12-03T14:29:30+00:00

    It worked!!! Thank you!

    Should I put these files back after updating Windows 11?

    Glad to help.

    No need to move the files back to the EFI partition.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-12-03T14:28:17+00:00

    It worked!!! Thank you!

    Should I put these files back after updating Windows 11?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments