Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.1K Reputation points Volunteer Moderator
    2025-06-13T03:57:13+00:00

    It failed with 0x8024a22d

    When I go to update history, I see 0xc1900101 also.

    Please click Ask a new question to start a new thread. We must inspect the setup logs.

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  2. Anonymous
    2025-06-13T03:39:18+00:00

    Hi mx727,

    Please open a new thread and post a link into this thread.

    In the new thread please run these scripts to collect files/results for troubleshooting.

    1. Please run the V2 log collector and post a share link into this thread using drop box, or google drive

    BSOD - Posting Instructions - Windows 10 Forums

    BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html#option1

    1. Run: upgrade_failure_info > post a share link

    https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    1. Run Tuneup plus > post a share link

    https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

    Batch files for use in BSOD debugging - Page 2 - Windows 10 Forums

    Batch files for use in BSOD debugging - Windows 10 Forums

    1. Open administrative command prompt and copy and paste:

    fltmc

    schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

    reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators" /s

    dism /online /get-drivers /format:table >c:\drivers.txt

    Post a share link.

    For share links please use drop box or google drive.

    Make sure that links are available without sign in.

    https://support.google.com/drive/answer/2424384?hl=en&co=GENIE.Platform%3DDesktop

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  3. Anonymous
    2025-06-12T23:24:31+00:00

    It failed with 0x8024a22d

    When I go to update history, I see 0xc1900101 also.

    Was this answer helpful?

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  4. Anonymous
    2025-06-12T14:26:18+00:00

    I can't remember. It's been a couple of months since I tried. I do know at the time it was because the partition was "too small." I had cleaned out some other files, but hadn't cleaned up the TTF. Most of those files were related to archived or orphaned updates. I do know the TTF files were very large.

    It's re-downloading right now.

    I'll let you know how it goes.

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  5. Ramesh 181.1K Reputation points Volunteer Moderator
    2025-06-12T14:20:40+00:00

    218,845,184

    That should be more than enough. By the way, what the error code/message when running setup?

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