Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-01-10T16:25:25+00:00

    Hi Ramesh,

    Thanks for the response, the results are below:

    Microsoft Windows [Version 10.0.22631.4602]

    (c) Microsoft Corporation. All rights reserved.

    C:\Windows\System32>mountvol Y: /s

    C:\Windows\System32>cd /d Y:\EFI\Microsoft\Boot\Fonts

    Y:\EFI\Microsoft\Boot\Fonts>del *.ttf

    Could Not Find Y:\EFI\Microsoft\Boot\Fonts\*.ttf

    Y:\EFI\Microsoft\Boot\Fonts>powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | select FullName, Length -first 10"

    FullName Length

    Y:\EFI\Insyde\isflash.bin 35607912

    Y:\EFI\Lenovo\BIOS\SelfHealing.fd 33554432

    Y:\EFI\Microsoft\Boot\bootmgfw.efi 1692168

    Y:\EFI\Boot\bootx64.efi 1692168

    Y:\EFI\Microsoft\Boot\bootmgr.efi 1675240

    Y:\EFI\Microsoft\Boot\memtest.efi 1472008

    Y:\EFI\Microsoft\Boot\kd_02_10ec.dll 443776

    Y:\EFI\Microsoft\Boot\kd_02_8086.dll 333184

    Y:\EFI\Microsoft\Boot\kd_02_14e4.dll 279920

    Y:\EFI\Microsoft\Boot\Resources\bootres.dll 169320

    Y:\EFI\Microsoft\Boot\Fonts>dir Y:\

    Volume in drive Y has no label.

    Volume Serial Number is 667C-4887

    Directory of Y:\

    24/12/2024 22:48 EFI

               0 File(s)              0 bytes

           1 Dir(s)      15,465,472 bytes free

    Y:\EFI\Microsoft\Boot\Fonts>

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  2. Ramesh 181.1K Reputation points Volunteer Moderator
    2025-01-10T03:34:01+00:00

    @Oseion:

    Please open an admin Command Prompt window (not PowerShell) and run these commands one by one:

    ***********************************************

    mountvol Y: /s

    cd /d Y:\EFI\Microsoft\Boot\Fonts

    del *.ttf

    powershell -command "GCI Y:\  -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

    dir Y:\

    ***********************************************

    Post the output here.

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  3. Anonymous
    2025-01-09T23:03:10+00:00

    Hi Ramesh,

    I am also facing this issue on my Lenovo Legion 5 Slim laptop. I can post a screen shot of my disk management to show you. Any help would be much appreciated.

    Thanks

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  5. Ramesh 181.1K Reputation points Volunteer Moderator
    2025-01-04T11:07:14+00:00

    Laptop is hpImage

    I mentioned "admin Command Prompt" but you ran it from PowerShell.

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