Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-02T15:56:49+00:00

    This is a Dell System

    Dell Inspiron 14 5440

    Was this answer helpful?

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  2. Anonymous
    2025-01-02T15:02:48+00:00

    @Ramesh

    I am having the same issue

    Please see below the dir.txt report

    I followed all the previous steps in the "We couldn't update system reserved partition" link shared earlier in your replies

    Volume in drive Y has no label.

    Volume Serial Number is 58E9-0BF4

    Directory of Y:\

    06/12/2024 22:06 EFI

    24/04/2023 11:45 System Volume Information

               0 File(s)              0 bytes

    Directory of Y:\EFI

    24/04/2023 11:43 .

    24/04/2023 11:43 ..

    24/04/2023 11:43 Microsoft

    24/04/2023 11:44 Boot

    24/04/2023 13:32 HP

    06/12/2024 22:06 dell

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft

    24/04/2023 11:43 .

    24/04/2023 11:43 ..

    24/04/2023 11:43 Boot

    24/04/2023 11:44 Recovery

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot

    24/04/2023 11:43 .

    24/04/2023 11:43 ..

    02/01/2025 13:44 36,864 BCD

    24/04/2023 11:43 65,536 BCD.LOG

    24/04/2023 11:43 32,768 BCD.LOG1

    24/04/2023 11:43 0 BCD.LOG2

    24/04/2023 11:44 bg-BG

    22/08/2024 12:18 71,040 kd_02_10df.dll

    24/04/2023 11:44 CIPolicies

    24/04/2023 11:44 cs-CZ

    24/04/2023 11:44 da-DK

    24/04/2023 11:44 de-DE

    24/04/2023 11:44 el-GR

    24/04/2023 11:44 en-GB

    24/04/2023 11:44 en-US

    24/04/2023 11:44 es-ES

    24/04/2023 11:44 es-MX

    24/04/2023 11:44 et-EE

    24/04/2023 11:44 fi-FI

    24/04/2023 11:44 fr-CA

    24/04/2023 11:44 fr-FR

    24/04/2023 11:44 hr-HR

    24/04/2023 11:44 hu-HU

    24/04/2023 11:44 it-IT

    24/04/2023 11:44 ja-JP

    22/08/2024 12:18 443,776 kd_02_10ec.dll

    22/08/2024 12:18 71,024 kd_02_1137.dll

    22/08/2024 12:18 279,920 kd_02_14e4.dll

    22/08/2024 12:18 91,520 kd_02_15b3.dll

    22/08/2024 12:18 83,312 kd_02_1969.dll

    22/08/2024 12:18 71,040 kd_02_19a2.dll

    22/08/2024 12:18 62,848 kd_02_1af4.dll

    22/08/2024 12:18 333,184 kd_02_8086.dll

    22/08/2024 12:18 54,752 kd_07_1415.dll

    22/08/2024 12:18 87,520 kd_0C_8086.dll

    24/04/2023 11:03 10,341 winsipolicy.p7b

    13/11/2024 07:00 1,692,168 bootmgfw.efi

    13/11/2024 07:00 1,675,240 bootmgr.efi

    22/08/2024 12:18 87,408 kdstub.dll

    13/11/2024 07:00 1,472,008 memtest.efi

    24/04/2023 11:44 ko-KR

    24/04/2023 11:44 lt-LT

    24/04/2023 11:44 lv-LV

    22/08/2024 12:18 11,030 boot.stl

    24/04/2023 11:44 nb-NO

    24/04/2023 11:44 nl-NL

    24/04/2023 11:44 pl-PL

    24/04/2023 11:44 pt-BR

    24/04/2023 11:44 pt-PT

    24/04/2023 11:44 qps-ploc

    24/04/2023 11:44 ro-RO

    24/04/2023 11:44 ru-RU

    24/04/2023 11:44 sk-SK

    24/04/2023 11:44 sl-SI

    24/04/2023 11:44 sr-Latn-RS

    24/04/2023 11:44 sv-SE

    24/04/2023 11:44 tr-TR

    24/04/2023 11:44 uk-UA

    22/08/2024 12:18 54,640 kdnet_uart16550.dll

    24/04/2023 11:44 zh-CN

    24/04/2023 11:44 zh-TW

    11/12/2024 06:44 65,536 BOOTSTAT.DAT

    24/04/2023 11:44 Fonts

    24/04/2023 11:44 Resources

    22/08/2024 12:18 160,576 SecureBootRecovery.efi

    11/12/2024 06:45 100,000 FveTcg_0.log

    22/08/2024 14:25 100,000 FveTcg_1.log

    22/08/2024 14:25 100,000 FveTcg_2.log

              27 File(s)      7,314,051 bytes

    Directory of Y:\EFI\Microsoft\Boot\bg-BG

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 82,416 bootmgfw.efi.mui

    22/08/2024 12:18 82,408 bootmgr.efi.mui

               2 File(s)        164,824 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    24/04/2023 11:44 Active

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    11/12/2024 04:25 31,628 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

    07/05/2022 05:20 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

    07/05/2022 05:20 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip

               3 File(s)         53,164 bytes

    Directory of Y:\EFI\Microsoft\Boot\cs-CZ

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,272 bootmgfw.efi.mui

    22/08/2024 12:18 81,288 bootmgr.efi.mui

    07/05/2022 05:19 46,440 memtest.efi.mui

               3 File(s)        209,000 bytes

    Directory of Y:\EFI\Microsoft\Boot\da-DK

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 80,264 bootmgfw.efi.mui

    22/08/2024 12:18 80,368 bootmgr.efi.mui

    07/05/2022 05:19 46,440 memtest.efi.mui

               3 File(s)        207,072 bytes

    Directory of Y:\EFI\Microsoft\Boot\de-DE

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 84,360 bootmgfw.efi.mui

    22/08/2024 12:18 84,464 bootmgr.efi.mui

    07/05/2022 05:19 46,952 memtest.efi.mui

               3 File(s)        215,776 bytes

    Directory of Y:\EFI\Microsoft\Boot\el-GR

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 85,488 bootmgfw.efi.mui

    22/08/2024 12:18 85,360 bootmgr.efi.mui

    07/05/2022 05:19 47,464 memtest.efi.mui

               3 File(s)        218,312 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-GB

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 78,320 bootmgfw.efi.mui

    22/08/2024 12:18 78,328 bootmgr.efi.mui

               2 File(s)        156,648 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-US

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 78,200 bootmgfw.efi.mui

    22/08/2024 12:18 78,208 bootmgr.efi.mui

    07/05/2022 05:19 45,928 memtest.efi.mui

               3 File(s)        202,336 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-ES

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 82,304 bootmgfw.efi.mui

    22/08/2024 12:18 82,304 bootmgr.efi.mui

    07/05/2022 05:19 46,960 memtest.efi.mui

               3 File(s)        211,568 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-MX

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 82,416 bootmgfw.efi.mui

    22/08/2024 12:18 82,416 bootmgr.efi.mui

               2 File(s)        164,832 bytes

    Directory of Y:\EFI\Microsoft\Boot\et-EE

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 79,352 bootmgfw.efi.mui

    22/08/2024 12:18 79,240 bootmgr.efi.mui

               2 File(s)        158,592 bytes

    Directory of Y:\EFI\Microsoft\Boot\fi-FI

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,272 bootmgfw.efi.mui

    22/08/2024 12:18 81,288 bootmgr.efi.mui

    07/05/2022 05:19 46,448 memtest.efi.mui

               3 File(s)        209,008 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-CA

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 83,832 bootmgfw.efi.mui

    22/08/2024 12:18 83,960 bootmgr.efi.mui

               2 File(s)        167,792 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-FR

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 84,464 bootmgfw.efi.mui

    22/08/2024 12:18 84,448 bootmgr.efi.mui

    07/05/2022 05:19 46,960 memtest.efi.mui

               3 File(s)        215,872 bytes

    Directory of Y:\EFI\Microsoft\Boot\hr-HR

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,264 bootmgfw.efi.mui

    22/08/2024 12:18 81,376 bootmgr.efi.mui

               2 File(s)        162,640 bytes

    Directory of Y:\EFI\Microsoft\Boot\hu-HU

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 84,344 bootmgfw.efi.mui

    22/08/2024 12:18 84,464 bootmgr.efi.mui

    07/05/2022 05:19 46,960 memtest.efi.mui

               3 File(s)        215,768 bytes

    Directory of Y:\EFI\Microsoft\Boot\it-IT

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,800 bootmgfw.efi.mui

    22/08/2024 12:18 81,792 bootmgr.efi.mui

    07/05/2022 05:19 46,432 memtest.efi.mui

               3 File(s)        210,024 bytes

    Directory of Y:\EFI\Microsoft\Boot\ja-JP

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 70,648 bootmgfw.efi.mui

    22/08/2024 12:18 70,512 bootmgr.efi.mui

    07/05/2022 05:19 43,880 memtest.efi.mui

               3 File(s)        185,040 bytes

    Directory of Y:\EFI\Microsoft\Boot\ko-KR

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 70,128 bootmgfw.efi.mui

    22/08/2024 12:18 70,152 bootmgr.efi.mui

    07/05/2022 05:19 43,880 memtest.efi.mui

               3 File(s)        184,160 bytes

    Directory of Y:\EFI\Microsoft\Boot\lt-LT

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 80,352 bootmgfw.efi.mui

    22/08/2024 12:18 80,368 bootmgr.efi.mui

               2 File(s)        160,720 bytes

    Directory of Y:\EFI\Microsoft\Boot\lv-LV

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 80,368 bootmgfw.efi.mui

    22/08/2024 12:18 80,248 bootmgr.efi.mui

               2 File(s)        160,616 bytes

    Directory of Y:\EFI\Microsoft\Boot\nb-NO

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 79,856 bootmgfw.efi.mui

    22/08/2024 12:18 79,848 bootmgr.efi.mui

    07/05/2022 05:19 46,440 memtest.efi.mui

               3 File(s)        206,144 bytes

    Directory of Y:\EFI\Microsoft\Boot\nl-NL

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 82,304 bootmgfw.efi.mui

    22/08/2024 12:18 82,400 bootmgr.efi.mui

    07/05/2022 05:19 46,448 memtest.efi.mui

               3 File(s)        211,152 bytes

    Directory of Y:\EFI\Microsoft\Boot\pl-PL

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 82,808 bootmgfw.efi.mui

    22/08/2024 12:18 82,936 bootmgr.efi.mui

    07/05/2022 05:19 46,944 memtest.efi.mui

               3 File(s)        212,688 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-BR

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,376 bootmgfw.efi.mui

    22/08/2024 12:18 81,392 bootmgr.efi.mui

    07/05/2022 05:19 46,440 memtest.efi.mui

               3 File(s)        209,208 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-PT

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,400 bootmgfw.efi.mui

    22/08/2024 12:18 81,288 bootmgr.efi.mui

    07/05/2022 05:19 46,952 memtest.efi.mui

               3 File(s)        209,640 bytes

    Directory of Y:\EFI\Microsoft\Boot\qps-ploc

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    07/05/2022 05:19 55,152 memtest.efi.mui

               1 File(s)         55,152 bytes

    Directory of Y:\EFI\Microsoft\Boot\ro-RO

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 80,880 bootmgfw.efi.mui

    22/08/2024 12:18 80,888 bootmgr.efi.mui

               2 File(s)        161,768 bytes

    Directory of Y:\EFI\Microsoft\Boot\ru-RU

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,904 bootmgfw.efi.mui

    22/08/2024 12:18 81,776 bootmgr.efi.mui

    07/05/2022 05:19 45,928 memtest.efi.mui

               3 File(s)        209,608 bytes

    Directory of Y:\EFI\Microsoft\Boot\sk-SK

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,904 bootmgfw.efi.mui

    22/08/2024 12:18 81,904 bootmgr.efi.mui

               2 File(s)        163,808 bytes

    Directory of Y:\EFI\Microsoft\Boot\sl-SI

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 80,904 bootmgfw.efi.mui

    22/08/2024 12:18 80,752 bootmgr.efi.mui

               2 File(s)        161,656 bytes

    Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,784 bootmgfw.efi.mui

    22/08/2024 12:18 81,784 bootmgr.efi.mui

               2 File(s)        163,568 bytes

    Directory of Y:\EFI\Microsoft\Boot\sv-SE

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 80,864 bootmgfw.efi.mui

    22/08/2024 12:18 80,760 bootmgr.efi.mui

    07/05/2022 05:19 45,920 memtest.efi.mui

               3 File(s)        207,544 bytes

    Directory of Y:\EFI\Microsoft\Boot\tr-TR

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 80,376 bootmgfw.efi.mui

    22/08/2024 12:18 80,264 bootmgr.efi.mui

    07/05/2022 05:19 46,424 memtest.efi.mui

               3 File(s)        207,064 bytes

    Directory of Y:\EFI\Microsoft\Boot\uk-UA

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 81,776 bootmgfw.efi.mui

    22/08/2024 12:18 81,800 bootmgr.efi.mui

               2 File(s)        163,576 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-CN

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 65,904 bootmgfw.efi.mui

    22/08/2024 12:18 65,904 bootmgr.efi.mui

    07/05/2022 05:19 43,352 memtest.efi.mui

               3 File(s)        175,160 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-TW

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    22/08/2024 12:18 66,040 bootmgfw.efi.mui

    22/08/2024 12:18 65,912 bootmgr.efi.mui

    07/05/2022 05:19 43,376 memtest.efi.mui

               3 File(s)        175,328 bytes

    Directory of Y:\EFI\Microsoft\Boot\Fonts

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    24/04/2023 11:44 en-US

    07/05/2022 05:19 169,320 bootres.dll

               1 File(s)        169,320 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    07/05/2022 10:08 13,680 bootres.dll.mui

               1 File(s)         13,680 bytes

    Directory of Y:\EFI\Microsoft\Recovery

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    07/12/2024 11:10 20,480 BCD

    24/04/2023 11:44 32,768 BCD.LOG

    24/04/2023 11:44 0 BCD.LOG1

    24/04/2023 11:44 0 BCD.LOG2

               4 File(s)         53,248 bytes

    Directory of Y:\EFI\Boot

    24/04/2023 11:44 .

    24/04/2023 11:44 ..

    13/11/2024 07:00 1,692,168 bootx64.efi

               1 File(s)      1,692,168 bytes

    Directory of Y:\EFI\HP

    24/04/2023 13:25 .

    24/04/2023 13:25 ..

    24/04/2023 13:25 BiosUpdate

    24/04/2023 13:32 DEVFW

               0 File(s)              0 bytes

    Directory of Y:\EFI\HP\BiosUpdate

    24/04/2023 13:25 .

    24/04/2023 13:25 ..

               0 File(s)              0 bytes

    Directory of Y:\EFI\HP\DEVFW

    24/04/2023 13:25 .

    24/04/2023 13:25 ..

    24/04/2023 13:25 47,772,696 firmware.bin

    24/04/2023 13:29 9,764,312 MePending.bin

    24/04/2023 13:31 131,360 RealtekPD.bin

    24/04/2023 13:31 2,441,984 Sunplus.bin

    24/04/2023 13:32 545,632 ClickPad.bin

               5 File(s)     60,655,984 bytes

    Directory of Y:\EFI\dell

    09/09/2024 22:43 .

    09/09/2024 22:43 ..

    06/12/2024 22:06 bios

    06/12/2024 22:28 SOS

               0 File(s)              0 bytes

    Directory of Y:\EFI\dell\bios

    09/09/2024 22:43 .

    09/09/2024 22:43 ..

    06/12/2024 22:06 recovery

               0 File(s)              0 bytes

    Directory of Y:\EFI\dell\bios\recovery

    09/09/2024 22:43 .

    09/09/2024 22:43 ..

    06/12/2024 22:02 16 RCV_IND.bin

               1 File(s)             16 bytes

    Directory of Y:\EFI\dell\SOS

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 71,040 kd_02_10df.dll

    06/12/2024 22:28 443,776 kd_02_10ec.dll

    06/12/2024 22:28 71,024 kd_02_1137.dll

    06/12/2024 22:28 279,920 kd_02_14e4.dll

    06/12/2024 22:28 91,520 kd_02_15b3.dll

    06/12/2024 22:28 83,312 kd_02_1969.dll

    06/12/2024 22:28 71,040 kd_02_19a2.dll

    06/12/2024 22:28 62,848 kd_02_1af4.dll

    06/12/2024 22:28 333,184 kd_02_8086.dll

    06/12/2024 22:28 54,752 kd_07_1415.dll

    06/12/2024 22:28 87,520 kd_0C_8086.dll

    06/12/2024 22:28 10,341 winsipolicy.p7b

    06/12/2024 22:28 1,692,168 bootmgfw.efi

    06/12/2024 22:28 1,675,240 bootmgr.efi

    06/12/2024 22:28 87,408 kdstub.dll

    06/12/2024 22:28 1,472,008 memtest.efi

    06/12/2024 22:28 11,030 boot.stl

    06/12/2024 22:28 54,640 kdnet_uart16550.dll

    06/12/2024 22:28 65,536 BOOTSTAT.DAT

    06/12/2024 22:28 160,576 SecureBootRecovery.efi

    06/12/2024 22:28 100,000 FveTcg_0.log

    06/12/2024 22:28 100,000 FveTcg_1.log

    06/12/2024 22:28 100,000 FveTcg_2.log

    06/12/2024 22:28 bg-BG

    06/12/2024 22:28 CIPolicies

    06/12/2024 22:28 cs-CZ

    06/12/2024 22:28 da-DK

    06/12/2024 22:28 de-DE

    06/12/2024 22:28 el-GR

    06/12/2024 22:28 en-GB

    06/12/2024 22:28 en-US

    06/12/2024 22:28 es-ES

    06/12/2024 22:28 es-MX

    06/12/2024 22:28 et-EE

    06/12/2024 22:28 fi-FI

    06/12/2024 22:28 fr-CA

    06/12/2024 22:28 fr-FR

    06/12/2024 22:28 hr-HR

    06/12/2024 22:28 hu-HU

    06/12/2024 22:28 it-IT

    06/12/2024 22:28 ja-JP

    06/12/2024 22:28 ko-KR

    06/12/2024 22:28 lt-LT

    06/12/2024 22:28 lv-LV

    06/12/2024 22:28 nb-NO

    06/12/2024 22:28 nl-NL

    06/12/2024 22:28 pl-PL

    06/12/2024 22:28 pt-BR

    06/12/2024 22:28 pt-PT

    06/12/2024 22:28 qps-ploc

    06/12/2024 22:28 ro-RO

    06/12/2024 22:28 ru-RU

    06/12/2024 22:28 sk-SK

    06/12/2024 22:28 sl-SI

    06/12/2024 22:28 sr-Latn-RS

    06/12/2024 22:28 sv-SE

    06/12/2024 22:28 tr-TR

    06/12/2024 22:28 uk-UA

    06/12/2024 22:28 zh-CN

    06/12/2024 22:28 zh-TW

    06/12/2024 22:28 Fonts

              23 File(s)      7,178,883 bytes

    Directory of Y:\EFI\dell\SOS\bg-BG

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 82,416 bootmgfw.efi.mui

    06/12/2024 22:28 82,408 bootmgr.efi.mui

               2 File(s)        164,824 bytes

    Directory of Y:\EFI\dell\SOS\CIPolicies

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 Active

               0 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\CIPolicies\Active

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 31,285 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

    06/12/2024 22:28 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

    06/12/2024 22:28 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip

               3 File(s)         52,821 bytes

    Directory of Y:\EFI\dell\SOS\cs-CZ

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 81,272 bootmgfw.efi.mui

    06/12/2024 22:28 81,288 bootmgr.efi.mui

    06/12/2024 22:28 46,440 memtest.efi.mui

               3 File(s)        209,000 bytes

    Directory of Y:\EFI\dell\SOS\da-DK

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 80,264 bootmgfw.efi.mui

    06/12/2024 22:28 80,368 bootmgr.efi.mui

    06/12/2024 22:28 46,440 memtest.efi.mui

               3 File(s)        207,072 bytes

    Directory of Y:\EFI\dell\SOS\de-DE

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 84,360 bootmgfw.efi.mui

    06/12/2024 22:28 84,464 bootmgr.efi.mui

    06/12/2024 22:28 46,952 memtest.efi.mui

               3 File(s)        215,776 bytes

    Directory of Y:\EFI\dell\SOS\el-GR

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 85,488 bootmgfw.efi.mui

    06/12/2024 22:28 85,360 bootmgr.efi.mui

    06/12/2024 22:28 47,464 memtest.efi.mui

               3 File(s)        218,312 bytes

    Directory of Y:\EFI\dell\SOS\en-GB

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 78,320 bootmgfw.efi.mui

    06/12/2024 22:28 78,328 bootmgr.efi.mui

               2 File(s)        156,648 bytes

    Directory of Y:\EFI\dell\SOS\en-US

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 78,200 bootmgfw.efi.mui

    06/12/2024 22:28 78,208 bootmgr.efi.mui

    06/12/2024 22:28 45,928 memtest.efi.mui

               3 File(s)        202,336 bytes

    Directory of Y:\EFI\dell\SOS\es-ES

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 82,304 bootmgfw.efi.mui

    06/12/2024 22:28 82,304 bootmgr.efi.mui

    06/12/2024 22:28 46,960 memtest.efi.mui

               3 File(s)        211,568 bytes

    Directory of Y:\EFI\dell\SOS\es-MX

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 82,416 bootmgfw.efi.mui

    06/12/2024 22:28 82,416 bootmgr.efi.mui

               2 File(s)        164,832 bytes

    Directory of Y:\EFI\dell\SOS\et-EE

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 79,352 bootmgfw.efi.mui

    06/12/2024 22:28 79,240 bootmgr.efi.mui

               2 File(s)        158,592 bytes

    Directory of Y:\EFI\dell\SOS\fi-FI

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 81,272 bootmgfw.efi.mui

    06/12/2024 22:28 81,288 bootmgr.efi.mui

    06/12/2024 22:28 46,448 memtest.efi.mui

               3 File(s)        209,008 bytes

    Directory of Y:\EFI\dell\SOS\fr-CA

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 83,832 bootmgfw.efi.mui

    06/12/2024 22:28 83,960 bootmgr.efi.mui

               2 File(s)        167,792 bytes

    Directory of Y:\EFI\dell\SOS\fr-FR

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 84,464 bootmgfw.efi.mui

    06/12/2024 22:28 84,448 bootmgr.efi.mui

    06/12/2024 22:28 46,960 memtest.efi.mui

               3 File(s)        215,872 bytes

    Directory of Y:\EFI\dell\SOS\hr-HR

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 81,264 bootmgfw.efi.mui

    06/12/2024 22:28 81,376 bootmgr.efi.mui

               2 File(s)        162,640 bytes

    Directory of Y:\EFI\dell\SOS\hu-HU

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 84,344 bootmgfw.efi.mui

    06/12/2024 22:28 84,464 bootmgr.efi.mui

    06/12/2024 22:28 46,960 memtest.efi.mui

               3 File(s)        215,768 bytes

    Directory of Y:\EFI\dell\SOS\it-IT

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 46,432 memtest.efi.mui

               3 File(s)         46,432 bytes

    Directory of Y:\EFI\dell\SOS\ja-JP

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\ko-KR

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\lt-LT

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

               2 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\lv-LV

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

               2 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\nb-NO

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\nl-NL

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\pl-PL

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\pt-BR

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\pt-PT

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\qps-ploc

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 memtest.efi.mui

               1 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\ro-RO

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

               2 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\ru-RU

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\sk-SK

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

               2 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\sl-SI

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

               2 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\sr-Latn-RS

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

               2 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\sv-SE

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\tr-TR

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28 0 memtest.efi.mui

               3 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\uk-UA

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

               2 File(s)              0 bytes

    Directory of Y:\EFI\dell\SOS\zh-CN

    06/12/2024 22:28 .

    06/12/2024 22:28 ..

    06/12/2024 22:28 0 bootmgfw.efi.mui

    06/12/2024 22:28 0 bootmgr.efi.mui

    06/12/2024 22:28

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  3. Anonymous
    2025-01-02T14:27:31+00:00

    hi i have the same issue on my lenovo with the 24h2 update

    could you help me out?

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  4. Ramesh 181.1K Reputation points Volunteer Moderator
    2025-01-02T06:05:45+00:00

    This is the output

    Image

    That looks good. Please try the 24H2 setup now.

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  5. Anonymous
    2025-01-02T05:37:59+00:00

    This is the output

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