Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

244 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-05-24T09:38:48+00:00

    Hi Monke,
    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. We are happy to help you.

    The space probably is not sufficient on the recovery partition. Let us confirm that first. After confirming, I will look into the logs as well.

    To better understand the state,
    Post a Screenshot of disk management.
    Open Disk Management by typing in diskmgmt.msc in Run Dialog box.

    Get a Screenshot and paste back in next reply:
    https://answers.microsoft.com/en-us/windows/wik...

    I look forward to hearing from you, and ready to work with you until we reach a solution.

    Hi Sumit and All,

    With all dure respect, it is now May 2025 and Windows should be able to fix this error automatically for all Windows 11 users. You have all these so called fix tools embedded in the software and it's incredibly unhelpful that when an error is detected that Windows just doesn't get on with fixing itself.

    I really don't understand why everyone has to be a super tech geek or have a degree in computer science to fix this issue.

    In reality only 10% of the world's population would be able to attempt some of these solutions offered to fix this bug. I'm really surprised that people posting here are so laid back and willing to fix Microsoft's problems! It's like me having problems with my new Toyota car and fixing the issues myself instead of going back to Toyota!

    So come on Microsoft, stop trying to offload your faults on us to resolve!

    Cheers

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-11-10T17:10:38+00:00

    Hi Chris,

    Please follow this guide, also applies to Windows 11. https://support.microsoft.com/en-US/topic/-we-couldn-t-update-system-reserved-partition-error-installing-windows-10-46865f3f-37bb-4c51-c69f-07271b6672ac

    If that doesn't help,

    1. Please post a screenshot of the error message.
    2. From admin Command Prompt, run:
    • mountvol Y: /s
    • dir Y:\ /s /a > c:\dir.txt

    Open c:\dir.txt and post the contents here.

    Reference:

    Error 0xc1900201 When Updating to Windows 11 24H2:

    https://www.winhelponline.com/blog/0xc1900201-windows-feature-update/

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-10-19T02:22:07+00:00

    Hi Bryan_Xu,

    1. Please post a screenshot of the error message.
    2. From admin Command Prompt, run:
    • mountvol Y: /s
    • dir Y:\ /s /a > c:\dir.txt

    Open c:\dir.txt and post the contents here.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-10-07T09:35:39+00:00

    Hi thank you for replying.

    Here is the screenshot of my partition.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. SD - IA 178.9K Reputation points Independent Advisor
    2024-10-07T09:20:04+00:00

    Hi Monke,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. We are happy to help you.

    The space probably is not sufficient on the recovery partition. Let us confirm that first. After confirming, I will look into the logs as well.

    To better understand the state,

    Post a Screenshot of disk management.

    Open Disk Management by typing in diskmgmt.msc in Run Dialog box.

    Get a Screenshot and paste back in next reply:

    https://answers.microsoft.com/en-us/windows/wik...

    I look forward to hearing from you, and ready to work with you until we reach a solution.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments